Major Loss Team Manager
Full Job Description
To manage and co-ordinate the Property Complex and Major Loss Claims function to meet UK Claims objectives. Optimise use of resources and ensure targets and customer satisfaction are achieved to contribute towards sustained and profitable business growth.
Responsibilities will include:
- Promote effective and prompt settlement of claims.
- Contribute towards overall strategy and link to the setting of standards and targets for all claims handlers.
- Manage and co-ordinate resource to optimise performance, secure business objectives.
- Provide customers with first class claims service.
- Directly and indirectly investigate and negotiate claims.
- Pro-active approach to managing change and ability to identify market opportunities.
- Resolve, using business awareness, complex technical and contentious claims queries.
- Ensure adherence to all governance related matters.
- Manage and undertake ad-hoc projects and initiatives.
- People development: Advise and coach others as appropriate
- - The successful candidate will be able to demonstrate the following:
- Good knowledge of industry and employment legislation.
- Market, risk and business awareness
- Interviewing and appraisal techniques-processes
- High degree of knowledge of products, services and technical matters
- Highly numerate and analytical thinker
I- interviewing and appraisal skills
- Competent at resource planning
- Fully developed man-management skills.
- Operational management skills.
- Problem-solving, decision-making and judgement skills.
- Motivational and influencing skills
- Pro active and innovative approach
A major blue chip, global Insurer.
Market rate
Where specific UK qualifications are required we will take into account overseas equivalents.
Please quote Michael Page reference when applying Job ref:MPGX13210231
Michael Page International is a world leading recruitment consultancy.
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