Management Information Systems (MIS) Assistant Job in Lancaster 43130, Ohio US
Mid-Ohio Psychological Services has an opening for a part-time MIS Assistant. The Management Information Systems Assistant position is a Tier 1 Help Desk position with possible Junior Administrator duties. We are located in Lancaster, Ohio with branch offices in Franklin, Delaware, Licking, and Ross Counties. Some travel between branch offices may be required. 20-25 hours per week.
Responsibilities will include:
Respond to Help Desk emails and phone calls in a timely and courteous manner.
Assist with basic hardware software troubleshooting.
Assist in user account maintenance (activation, deactivation, password resets).
Provide technical support for network and directory resources.
Assist in setup of peripherals and printers.
OS installs, computer refreshes, and software installation.
Receive into inventory and track IT related assets.
Technical Requirements:
Basic knowledge of Windows XP, Windows 7, Server 2003, and Server 2008 operating systems.
Basic knowledge of Active Directory.
Basic knowledge of shared resources.
Basic knowledge of RDP, Terminal Services, and VPN connectivity.
Basic network troubleshooting using IPCONFIG, PING, NSLOOKUP, etc.
MCP Certification is helpful but not required.
Other Requirements:
A minimum of one year college training in computer science or related field or equivalent job experience.
Excellent verbal and written communication skills with a customer oriented demeanor.
The ability to work independently with little supervision.
The ability to lift up to 50 lbs.