Manager 2, Human Resources
Job Description
Manager 2, Human Resources - Sr Manager, Communications Talent Management
Tasks:
- Counsels, orientates, and trains managers and supervisors on the
interpretation and administration of Human Resources policies.
Administers Human Resources policies and procedures as they pertain to
all employees.
- Oversees, handles, and manages Employee Relations issues. Assists with
employee counseling, discipline, and grievance handling.
- Recommends new approaches, policies, and procedures to maintain
efficient and effective services.
- Manages direct reports. Ensures compliance with state, local, and
federal guidelines and policies to protect the business and it's
employees.
- Partners with management to ensure strategic HR goals, policies, and
programs are aligned with business initiatives.
- Administers compensation programs and assists in job analysis, job
evaluation, and performance management to ensure compliance with
division guidelines.
- Consistent exercise of independent judgment and discretion in matters
of significance.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Reporting jointly to the Senior Director of Talent Management, and the Senior Director of Communications and Employee Engagement, this position focuses on proactive project management and implementation of talent management and communications initiatives for Comcast's National Engineering Technical Operations (NETO) organization. The Manager owns the delivery of messaging, plans, tactics, and programs that drive employee engagement, promote development initiatives, and raise awareness, understanding and commitment to strategic objectives.
Core responsibilities:
- Act as project manager for the development and launch of talent management and communications initiatives; provide oversight of programs post-launch
- Partner with human resources, corporate communications colleagues and other business partners to ensure successful program implementation
- Research, write and edit communications materials -- including articles, announcements, presentations, talking points, web content, award applications and video scripts
- Write and execute communications plans for major initiatives; maintain editorial calendar
- Manage on-going talent management programs, initiatives and processes including succession planning, performance management, leadership program nominations and development assessment
- Collaborate with Comcast University to ensure accurate training forecasting and programming
- Develop and execute targeted employee surveys; analyze data succinctly
- Conduct benchmarking and best practice research; present findings
- Coordinate development and engagement events: leadership meetings, Comcast Cares Day, United Way, milestone celebrations, technology speaker events
- Act as support for webinars and other technology-based learning events
- Exercise independent judgment and discretion in matters of significance. Manage confidential materials
- Facilitate teambuilding or other customized workshops or interventions
- Flexible to travel 10 - 20% of the time, and to occasionally work a variable schedule
Required Skills:
Requirements:
- Bachelors Degree or Equivalent
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- Generally requires 8-11 years related experience
Requirements:
- Five + years in a strategic Communications and/or Human Resources role within a large, fast-paced, technology-oriented environment
- Familiarity with strategic talent management components, i.e., succession planning, performance management, training and development, etc. Understands drivers of employee engagement
- Excellent project management skills; ability to create and execute communications plans and maintain an editorial calendar
- Superior verbal and written communication skills, knowledge of AP style, excellent copy editing and proofreading ability
- Capable of digging for facts and data, providing thoughtful analysis, turning complex material into succinct communications
- Experience facilitating groups. Platform training skills are an advantage
- Capable of working independently, collaboratively and cross-functionally; excellent interpersonal skills; ability to interact with diverse colleagues across many levels, and to deliver on objectives in a matrixed environment
- Demonstrated intellectual curiosity, evidenced by professional training and outside activities
- Must be proactive, detail-oriented, thorough, energetic, self-motivated, comfortable with ambiguity, and capable of managing multiple projects, shifting priorities and tight deadlines
- Proficiency in MS Office and SharePoint required; familiarity with social media platforms, web content management tools desired
- Experience working within a large technology organization, and within an HR Business Partner culture preferred
- Strong work ethic - enjoyment of intense activity and dedication to meeting difficult objectives
- Self motivation - combines instincts with the ability to get things done through an organizational structure. This includes the ability to anticipate needs and problems, research them thoroughly, develop alternative solutions and establish priorities
- Strong orientation to provide high-quality service to internal customers. Demonstrates the ability to listen to and understand the motivations of others, while arriving at a mutually beneficial outcome
- Exhibit a high level of drive, energy, motivation and enthusiasm
- Ability to work in an accountability-based culture to achieve organizational, team and individual goals
- Flexibility to deal with changing priorities and schedules
- Open communication style with colleagues and subordinates
- Ability to succeed in a matrixed reporting structure
Basic Qualifications:
- Bachelor's degree or equivalent experience, preferably in HR, Communications, Business, IT or Engineering
- Minimum of 5 years' experience with at least three years at a large corporation
- Excellent executive presence and a professional image, coupled with exceptional communication and listening skills
- Strong planning and organizational skills. Project management skills are imperative
- Demonstrated ability to create a collaborative and trusting work environment
Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-Free workplace employer.
Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-Free workplace employer.