Manager
Market Operations Manager / Client Technology Services / Exchange Traded Derivatives and Equity markets experience IS ESSENTIAL / Experience in managing an operational (trade support/middle office) role at an investment firm, trading platform, clearing house or CSD
My client is a world leading and globally recognised exchange who seek a talented individual to manage their market related operations.
ESSENTIAL SKILLS:
-Good understanding and experience in financial markets, with experience of exchange traded derivatives and equity markets being essential;
-Experience in managing an operational (trade support/middle office) role at investment firm, trading platform, clearing house or CSD;
-Knowledge of the FICA requirements and other international, relevant, regulatory development;
-Familiarity with end-to-end cycle of all products and their operational aspects;
-Proven line management experience ideally in forming and creating new teams;
THE ROLE:
The successful incumbent will be responsible for the on-going operations of the exchange. There is a broad range of activities within this team: Real time support of market activities, including on behalf of actions for participants; Reference data management for all instruments admitted and traded on all the market; Set up of participants static data to support trading, settlement and clearing, post trade operations and on-going liaison with post trade partners; On-going development of critical internal tools to support the processes conducted within the team and on-going operational readiness for a range of team, and Department and Group wide projects and initiatives.
Client Technology Services has a range of responsibilities. These include technical account management, support desks and market operations. The team also plays a pivotal role in Group wide initiatives and on the timely delivery and consistently high standard of key Group projects.
KEY RESPONSIBILITIES:
-Maintain and develop strong operation teams, ensuring internal procedures are followed and maintained at all times;
-Partner, support and collaborate with various departments and teams integrate new businesses and services and ensure that all operational aspects are fully impacted, tested and implemented within the team;
-Continually work on on-going improvement in operational efficiencies and operational tools to enhance the day-to-day operational activities;
-Focus on management reporting, including the development of efficient tools for this purpose;
-Have strong commercial and customer focus in all aspects of work and the team's outlook, together with delivering to high operational and procedural standards at all times;
-Manage and minimise operational risks at all times; and
-Represent the team - Market Operations Services and Client Technology Services -externally where appropriate.
The Manager within Market Operations Services forms part of both the Market Operations Services Management team and the Management team within Client Technology Services. In this regard, the successful applicant will also be involved in the following:
-Deputise for the Head of Market Operations Services as required (alongside other managers in Market Operations Services);
-Manage delivery against Kips for all key services provided by the team;
-Reporting to the Management including regular reporting on the relevant services the team supports in an outsourcing agreement Turquoise's Market Operations functions; and
-Being part of the the Management rotas to cover critical market hours and project releases.
KEY BEHAVIOURS:
-Strategic vision in developing a leading operational area and capability to implement new products and services into the team structure;
-Professional and displays good judgement in the identification and resolution of issues;
-Proven experience in managing critical situations and the ability to manage these by proactively identifying key issues that need escalation;
-Demonstrated success in managing a team;
-Ability to handle multiple pieces of work simultaneously, ultimately responsible for controlling the daily work flow prioritising correctly and meeting demanding deadlines;
-Experience in developing and managing staff, delivering team member objectives and reviews to improve performance and expertise;
-Ability to build relationships and use influencing skills with external and internal stakeholders that range in seniority;
-Strong commercial focus and able to understand key regulatory changes that may impact the department and work with internal teams to ensure regulatory demands are met;
-Excellent oral and written communication skills; and Customer focused in requests.
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