Manager, Business Intelligence Technology Solutions Job in Plainsboro 08536, New Jersey Us
The Manager, Business Intelligence Solutions will be responsible for supporting and advancing Worldwide Business Intelligence reporting and analytics platforms, with particular focus on OneLook -- the BMS sales force reporting and analytic application. The manager will work closely with the Sales Planning and Analysis team, and across a matrix including Sales, Sales Ops, Market Access, BMS IT, LD, Compliance, and strategic external partners. Key responsibilities for the Manager, Business Intelligence Solutions include: • Assists in defining the group's long term strategy for designing, implementing, training and supporting all BI analytics tools; • Provides technical support for the OneLook user community for all reported issues by identifying source of problem, assessing areas impacted, and developing and communicating resolution plans; • Identifies critical issues in BMS infrastructure with potential to impact group systems/applications and proactively acts to maintain system stability and customer service; • Provides training support for help desk and training staff, and for specific sales division needs. • Leads operations meetings with focus on continuous improvement for all data delivery systems. • Provides guidance in defining strategic direction of Business Intelligence capabilities.
The successful candidate must have 5 - 7 years of prior work experience in business intelligence and/or IT, including prior experience with sales performance and access data used to measure brand and market performance by geography. The position requires the ability to lead complex projects, manage resources across a broad matrix team, and to communicate clearly and effectively in both oral and written forms. Working knowledge of the BMS IT organization, the BMS data warehouse, the BMS product portfolio and key market dynamics are all a plus.