Manager, Client On Boarding & Due Diligence recruitment

Our ability to give world-class service and insight is a direct result of the quality of people who make up our Asia teams. A career at Coutts rewards and stimulates exceptional individuals to become the very best they can be.

We partner exceptional people; we need exceptional people.

Purpose of the Role:

• Responsible for completeness of Client on boarding due diligence and documentation review

• Ultimate and final responsibility for sanctioning the opening of new client accounts with branches in Singapore and Hong Kong

• Ensure client data accuracy and completeness in account opening and maintenance

Key Accountabilities:

• Reviewing all account opening documentation and utilise available resources to identify potential Regulatory and Operational Risks.

• Analysing Due Diligence gathered in respect of new clients to ensure all risk factors and been properly documented and addressed.

• Undertaking further research into the background of prospective clients as required.

• Minimising risk of loss by early identification of unsatisfactory exposures, initiating preventative/remedial measures and by guiding and providing support to business units.

• Analyse ownership structures / contractual relationship of complex layered entities in identifying ultimate beneficiaries and controlling authorities.

• Review supporting KYC documentation to confirm source of funds and source of wealth; to understand the envisaged relationship with the bank and confirm the source of introduction.

• Advise on related account opening policies for different jurisdiction requirements ensuring any necessary waivers are sought and obtained.

• Responsible for tracking and following up outstanding account documentations and CDD issues with PB teams. For overdue missing documentations or issues, escalate to respective team leaders, Head of Marketing and Risk as per department procedure.

• Assess and confirm the validity of client information in relation to the Wealth Division’s Client Risk Assessment Module.

• Keep abreast of legal/regulatory changes and its implications on client on boarding documentations process and requirements. Ensure such information is shared timely with team members to facilitate updates on work methods/processes.

• Instigating and managing process changes to ensure Risk controls in relation to client on boarding are as robust as possible.

• Assist Section Head to ensure smooth operations of the unit and communicate directly with Private Bankers to address day to day work issues. Escalate to Section Head when issues cannot be resolved timely.

• Work closely with Section Head to ensure unit is properly staffed and organised to meet unit’s needs either for managing daily workload or ad-hoc projects.

• Support Section Head to ensure proper controls procedures in all areas regarding client account opening and data maintenance, and achieve good and satisfactory audit ratings

• Assist in design and implementation of workflow and controls for the unit.

• Liaise with Administration to ensure scanning of documentations are properly handled and controlled.

• Provide expertise in problem solving of technical/work issues.

• Backup Section Head in her absence

Experience:

• A Degree/Diploma or equivalent ( i.e. possess at least 5 years of relevant experience in similar position)

• Experience in and an understanding of financial products and the regulatory environment, the bank control environment and risk management.

• Strong knowledge of operational processes, procedures in relation to Client on boarding.

• Strong analytical and technical skills, blended with capacity to apply these in a practical and balanced manner.

• Demonstrate a knowledge of Client On boarding Due Diligence and Anti Money Laundering related policies and procedures.

• Well versed with various types of documentations and its purposes so as to be able to set discretions on its criticality.

• Possess good interpersonal communication skills, and be a team player

• Able to work well under pressure

• Ability to deal with staff at all levels of the organisation.

• Strong PC literacy (MS Office, Excel and other PC applications).

We offer an excellent total compensation package, learning and development opportunities and a flexible benefit programme designed to help you manage and balance your own work-life priorities.