Manager Indirect Accounts Job in Cordova, Tennessee Us
Job Description :
This is your opportunity to make your mark with an energetic team and growing company! Cricket Communications, a subsidiary of Leap Wireless headquartered in San Diego, CA, is an affordable wireless service providing flat-rate unlimited products over high-quality, all-digital wireless networks that feature the latest technology. Cricket serves customers across the United States and is a pioneer of unlimited wireless services with no long-term commitments or credit checks required. Cricket offers customers access to a variety of the latest phones and mobile applications such as unlimited text, instant and picture messaging, Mobile Web, popular games and ring-tones.
We are a fast growing, entrepreneurial, fast-paced, fun place to work. We offer competitive pay; performance-based bonuses; free mobile phone and service; paid time off; and advancement opportunities.
Cricket values diversity and inclusion - when everyone is included, the possibilities are UNLIMITED! To learn more about other career opportunities, Cricket Culture and benefits please visit: http://www.mycricket.com/aboutcricket/careers /.
Position Overview
* Meets or exceeds business objectives set forth in business plan for the assigned territory. This includes, but is not limited to:
o Net Subscriber Growth
o Churn
o ARPU
o CCU CPGA
o EBITDA
* Strives to maintain Customer Sat scores
* Demonstrates an understanding of key financial drivers of the business and makes decisions consistent with business goals
* Manages assigned territory. This responsibility includes:
o Sales distribution, planning and customer service
o Collaborate with indirect distribution partners to develop, measure, and manage business plans on an ongoing basis
o Facilitate distribution training
o Inventory Asset Management
o Assist District Director with budget preparation and PL management
o Partner with District Director and appropriate finance manager to identify opportunities in cost improvement and all financial functions within the assigned territory
* Participates in business strategy by developing key strategies/programs for sales, marketing, PR, finance, human resources, and customer operations by bringing field knowledge to the market leadership team
* Implements these key strategies/policies within the assigned territory
* Develops, implements and manages the distribution strategy for assigned territory
* Balances customer growth, cost, customer attrition and market conditions with the overall corporate/market distribution strategy for assigned territory
* Maintains the awareness of Cricket's presence in the assigned territory market(s) and districts through effective use of local PR, marketing, co-op/MDF initiatives
* Develops and maintains solid relationships with key distribution partners and vendors in assigned territory
* Proactively informs District Director of key issues and challenges and provides potential solutions
* Shares best practices with other territories, districts and markets
* Asks for performance feedback regularly from peers
Required Qualifications
* Bachelor's degree in Business, Market or related discipline or equivalent experience
* Sales Management experience, including retail distribution focus
* Minimum of 3 years proven sales management experience (retail distribution focus)
* Minimum of 3 years experience managing against PL goals, budgeting, forecasting and managing results
* Good PC skills
Preferred Qualifications
* Telecommunications industry experience
* 3 years previous experience managing a territory/market for a wireless telecomm service
* 3 years experience with back office systems (billing, call center, etc.)
Our full-time employees enjoy the following benefits:
Medical, Dental and Vision
Domestic Partner Coverage
Company Paid Life Insurance
Company Paid Dependent Life
Company Paid Disability
3 Weeks Vacation
Sick time
Holiday Pay
Jury Duty Pay
Travel Accident Insurance
401(k) with Company Match
Employee Assistance Program
Tuition Assistance
Flexible Spending Accounts
Adoption Assistance
Fitness Reimbursement
Group Auto Home Insurance Discount
Discounted Phones Service for Immediate Family
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Open all references in tabs: [1 - 3]