Manager User Experience Architect Job in London Central/West End Wc2n5dn, London Uk
Welcome to SapientNitro, where ideas reign supreme. Here, customer experiences are what drive us, game-changing marketing is conceived, awards are won, and technology is at the very heart of bringing our creative ideas to life. There’s no shame in being ambitious here; career growth is a priority for us – we help one another climb, we don’t climb over one-another. Clients aren’t just customers, they’re partners. Integrity and a team-driven environment serve as incubators for entrepreneurial minds.
Getting goose bumps? Good. If you’re ready to be an ‘idea engineer’ with some of the best collaborators in the industry, read on and let’s see where you can put your talents to work.
We are currently looking for someone to join our London office as a
USER EXPERIENCE MANAGER
As a User Experience Manager, you will be responsible for the navigation, organization, interaction design, and business/user process engineering for cutting-edge Web solutions and software. Your experience in user-centered research, design, brand development, as well as content and brand strategy will allow you to craft award winning experiences with the help of a team of experts from yours and other disciplines.
KEY RESPONSIBILITIES:
- Lead and inspire teams to create and evolve visionary multi-channel customer experiences
- Provide oversight and leadership to user experience teams
- Manage creative teams and tracks of work including: Team mentoring, project planning and estimation as well as risk/issue management and resolution
- Provide mentorship and career development for more junior team members
- Create user experience audits and heuristic evaluations
- Generate concepts and site structure definitions as well as task/process flows
- Generate user profiles and (test) scenarios
- Responsible for wireframe design and solution prototyping
- Present concepts and progress to clients
- Identify tools and techniques that evolve existing approaches for the creative community at Sapient
EXPERIENCE GUIDELINES:
- Bachelor's degree preferred in design-related discipline
- Significant relevant experience; Prior experience in a consulting firm preferred
- Expert in user-centered design methods and techniques
- Proficient in relevant design tools, e.g. Adobe Creative Suite, Omnigraffle, Microsoft Visio, Axure RP Pro, Balsamiq, etc.
- Thorough understanding of digital/interactive industries and technologies
- Proficient to expert in: InDesign, Illustrator, Photoshop, Visio, Microsoft Office
- Excellent analytical and process-oriented skills
- Prior experience in UI design for mobile devices a plus
- Frequent overnight travel may be required
If this speaks to you and you are ready for a new challenge, we would love to hear from you! Please apply by submitting your CV and cover letter through our online-application tool.
About SapientNitro
SapientNitro, a division of Sapient, is the world’s first customer experience company. We create and engineer highly relevant moments that accelerate business growth and fuel brand advocacy for our clients. By combining multi-channel marketing, commerce, and the technology that binds them, we influence customer behaviour across the spectrum of communication and commerce channels, resulting in deeper, more meaningful relationships between customers and brands. SapientNitro services global leaders such as HSBC, Ladbrokes, MS, Coca-Cola, Activision, Singapore Airlines and Vodafone through our operations in North America, Europe, and Asia-Pacific. For more information, visit www.sapientnitro.com or follow us on Twitter @sapientnitro.com
SapientNitro is a registered service mark of Sapient Corporation. SapientNitro is an Equal Opportunity Employer
Keywords: Information Architect; User Experience; Interaction Designer
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