Markets Operations Manager
Markets Operations Manager - London
Global Banking organisation seek an experienced Operations Manager to manage the service and support functions within London Markets Operations
Critical aspects of the role include assisting the offshored Hubs with issues, acting as the primary escalation point, prompt resolution of client queries and being the primary face off and partner to the Front Office.
Major Responsibility
You will have has 3 direct reports and the role has several primary objectives:
To minimise day to day processing risk and to position the London team as a centre of Operational excellence
Taking ownership of all escalated Operational issues/concerns until resolved and driving enhancements to processes to improve controls and efficiency.
Supporting the London Funding and Treasury desks by managing the Nostro positions and facilitating the central bank funding process.
The product range for Global Markets includes: FX, Money Markets, Rates, Credit and Commodities.
The role will require working closely with the Relationship Managers, Global Markets Sales and Global Operations management and processing teams.
Assist in Liquidity Management and intra day cash position reconciliation.·
Own and drive change management projects, departmental restructures, new technology implementations and new product services.·
Manage other staff issues including performance management, disciplinary issues, absence management etc,
Essential Experience Profile
Relevant FICC Operational experience in a top tier investment banking environment· Degree educated·
Strong technical expert: extensive knowledge of systems, traded products, securities clearing and custody, confirmations, settlements, payments. ·
Strong knowledge of at least two products including front to back systems and process flows·
Strong operations risk mindset – able to identify process inefficiencies and tenacity and drive to implement improvements.·
Strong presentation and communication skills.·
Advanced Excel, PowerPoint and Visio skills.·
Well developed management and team leadership skills.·
Financial and budgetary experience for cost control and planning.·
Process improvement mindset and ability to contribute to change management strategy and implementation.
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