MEDICAL ASSISTANT I

MEDICAL ASSISTANT I - DANVERS, MA

Job Description GENERAL SUMMARY/ OVERVIEW STATEMENT: Under the direction of a registered nurse, the Medical Assistant is responsible for assisting physicians, nurse midwives, nurse practitioners and nurses (thereafter referred to as providers) with evaluation, management, and treatment of patients during office visits and other tasks related to the visit consistent with his / her training and skills. His / her primary roles are to assure efficient patient flow through the office; to maintain neat, clean, and safe patient care areas, and to promote patient satisfaction by interacting with patients in a professional, friendly manner consistent with their needs. PRINCIPAL DUTIES AND RESPONSIBILITIES: Assures efficient patient flow through the office Assures patient Medical Record is complete prior to the visit Greets patient in waiting room and escorts to exam room Assists with admission process: -checks 2 patient identifiers -documents chief complaint or symptom(s) in medical record, as stated by the patient -documents current medications and prescriptions that need to be renewed -reviews record for immunization needs Instructs patient how to prepare for the provider (assisting as necessary) Anticipates / sets up special equipment and/or supplies needed for the visit Alerts the provider when patient is ready and communicates pertinent clinical information Assists patient through check-out process when visit is complete Cleans and prepares room for next patient Responds to needs to expedite visits and keep on schedule Assists the provider with patient care during the visit. Adheres to hand hygiene and standard precaution guidelines Provides care appropriate to age group of patients in practice setting and documents data per practice protocols - age-appropriate vital signs - measurements (i.e. weight, height, temperature, BP, radial pulse, respiratory rate) Collects specimens during visit and as applicable provides instructions for specimen collection at home - blood (phlebotomy) -clean-voided urine -stool for occult blood -urine HCG -assists with throat cultures and PAP smears -24 hour urine Tests specimens as necessary -urine (dip stick) -stool for occult blood Assists and chaperones the provider with patient examination, procedures, and treatments as directed Performs other tests, procedures, and treatments as directed Documents testing / results per practice protocols IVF medical assistant may scrub in the OR Assists the provider with work outside the visit related to managing a panel of patients Performs designated tasks related to tracking test results as directed by the provider Assists the provider in coordinating care with / making referrals to community agencies for non-clinical services Maintains neat, clean, and safe exam rooms and treatment areas. Assures patient care areas are neat, clean, professional-looking Assures exam and treatment rooms are properly stocked, equipped, and secured as applicable Assures all equipment is in good working order Cleans equipment after patient use per office protocols Promotes patient / customer satisfaction by interacting with patients in a professional, friendly manner consistent with their needs Adheres to Human Resource policies with respect to attendance and dress code Adheres to MGH customer service philosophy in all patient interactions Communicates appropriately and effectively with patients Functions as an integral part of the patient care team Interacts in a professional, cooperative way with other practice staff Accepts delegate responsibilities in a positive manner Offers help to others in the practice when not busy Before leaving the practice on breaks / lunch makes sure adequate coverage is available Engages in constructive problem solving with others in the practice as problems arise Attends and participates in practice staff meetings Performs POC testing Safety: Is aware of and adheres to safety measures for both patient and staff. QUALIFICATIONS: Medical Assistant and Basic Life Support certification recommended, Associates Degree preferred. Nursing Assistant certification or other academic preparation may be considered in lieu of certification. High School Diploma SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Good communication skills Sound judgement and problem-solving ability Ability to prioritize Ability to handle multiple tasks in a busy environment and see them through to completion Accuracy and attention to detail ****must be able to do rotating weekends****