MEDICAL CUSTOMER SERVICE/CALL CENTER REPRESENTATIVE Job in Portsmouth 03801, New Hampshire US
MEDICAL CUSTOMER SERVICE/CALL CENTER REPRESENTATIVE
Healthcare Administrative Partners (HAP) is a leading supplier of state-of the-art medical billing, consulting and practice management solutions. We have over twenty years experience supporting the needs of independent physician practices, hospital based physician groups and other healthcare organizations. Our employee base consists of dedicated experts working in the areas of healthcare consulting, client service, coding, reimbursement and collections.
Responsibilities:
· Answering patient phone inquiries for multiple medical practices,
· Solving patient's billing issues
· Data Entry
· Daily Administrative Duties
Qualifications:
· Extensive phone experience (preferrably in a call-center environment) working with and answering patient inquiries.
· Strong customer service skills.
· Strong data entry skills (speed and accuracy).
· Candidate must have the ability to learn and be comfortable working in network using multiple drives, internet, and multiple billing systems.
· Microsoft Office Skills (Excel, Word, and Outlook).
· Previous experience in a medical office preferred.
· Strong attention to detail.
· Capable of working under time restraints.
· Must possess strong problem-solving skills.
· Oral and written communication skills.
· High School Diploma or equivalent.
· Positive attitude!
· Fluency in Spanish extremely desireable
HAP offers a competitive compensation and benefits package, including: health, dental, and disability insurance coverages, FSA, and 401k Plan. For more information on our company, please visit our website at www.hapusa.com.
When applying for this position, please indicate position title in the subject line, and please specify your salary requirements. Include if you are fluent in Spanish. Please apply using MSWord.
Healthcare Administrative Partners, LLC is an equal opportunity employer and encourages diversity in the workplace.