Medical Device Company Service Associate Job in Syosset 11791, New York US
Company Overview
Zimmer is a worldwide leader in joint replacement solutions for knee pain and hip pain, and provides comprehensive spine care solutions for acute and chronic back pain. The company also provides a broad range of trauma, dental implant, and orthopedic surgical products. Zimmer is committed to providing effective techniques in hip replacement and knee replacement for orthopedic surgeons who restore mobility and relieve the pain of osteoarthritis and traumatic injuries. Our minimally invasive hip and minimally invasive knee replacement systems and our wide range of related products and services make us valuable partners to health-care providers in more than 80 countries.
Zimmer New England was established in 1997. Our distributorship covers the entire states of Massachusetts, Vermont, New Hampshire, Connecticut, Rhode Island, Maine, and upper New York State. In June 1998 the five boroughs of New York City were added, as well as Long Island and Westchester County.
Zimmer New England maintains seven offices: the administrative office located in Albany, New York, and six satellite offices in Newington, Connecticut; Syosset, New York; Laconia, New Hampshire; Portland, Maine; Bangor, Maine; and Natick, Massachusetts, where our customer service is located.
We currently have 250 dedicated employees, 100 being sales associates and 30 junior sales associates who are out in the field on a daily basis.
A business philosophy of a TEAM concept is an integral part of Zimmer New England's current and future successes. Working together we can and do achieve great success which ultimately benefits our customers.
Our cultural attributes include teamwork, risk taking, empowerment, and accountability as well as COMMITMENT TO EXCELLENCE. We practice the shared values of open communication, respect, trust, honesty, and integrity.
Zimmer New England's mission is to achieve the #1 position for orthopedic implants within the New England area offering quality customer service and responsiveness to our customers. Zimmer New England is an Equal Opportunity Employer.
Position Available:
The Service department is responsible for forecasting, setup, delivery, and return of all instruments and implants utilized during a Zimmer surgery. The department hours are Monday through Friday 7am to 10pm (3 shifts each 8 hours). Flexibility may be required during peak business.
Duties:
-Fill request for instruments and implants to be utilized in a Zimmer surgery.
-Forecast inventory requirements and schedule pickup for required product.
-Maintain accurate inventory of product and manage expiration.
-Work with sales team to satisfy customer requirements.
An ideal candidate will have the following attributes:
-Responsible, dependable and motivated with impeccable time management skills
-Knowledge of NY metro area hospital locations
-Outstanding communication skills
-Able to work in a fast paced environment
-Details oriented
- Experienced in using web applications on Windows platform and IOS devices
- Proficient in Microsoft Word, Excel, PowerPoint and Outlook
Education Requirement:
Bachelor’s Degree
Experience Requirement:
2+ years related work experience
Compensation
Competitive salary and benefits available including medical, dental, vision, disability / life insurance and 401k.
All applicants subject to background/license check.
