Medical Office Receptionist Job in Little Rock 72205, Arkansas US
Busy ophthalmology office seeks person for front office/floater position.
Job Purpose:
Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts. This position will also include verification of insurance benefits and obtaining prior authorizations for surgeries.
Skills/Qualifications:
Insurance and/or surgery scheduling experience a plus. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Professionalism
Duties:
* Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
* Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
* Maintains patient accounts by obtaining, recording, and updating personal and financial information.
* Obtains copays and coinsurance by recording and updating financial information; recording and collecting patient charges;
* Protects patients' rights by maintaining confidentiality of personal and financial information.
Salary based on experience.