Medical Receptionist Job in 5013
Our client a leader in their field, is setting the benchmark for their industry and need the services of a professional Medical Receptionist to manage the day to day administrative tasks of the practice.
The Medical Administrative Receptionist is an important member of a Professional Health Team. They are the first point of contact for most patients. A key role is therefore projecting a professional image of the Practice.
The objective of the practice is to provide a well-organised, professional, caring and friendly service to patients. The Medical Administrative Receptionists are among the main coordinators of patient services and provide administrative support to all of the medical practitioners.
Reporting to the Practice Manager your duties will include but are not limited to:
• Answering phones
• General enquiries
• Manage computerised appointment system
• Manage consultation documentation on patient’s arrival and departure
• Process credit card and Eftpos payments for private billing, if required.
• Receive and process payments.
• Process third party billing.
• Maintaining assigned doctors sessions
• Preparing and billing/receipting outreach clinics
• Travelling to outreach clinics (organisation of travel for consulting Practitioner’s)
• Maintain patient confidentiality
• Awareness of the principles of medical ethics
• To abide by the Clinic Code of Conduct.
Key Result Areas
• The provision of quality management within the office.
• Team membership
• Professional and personal development
• Maintenance of practice and patient confidentiality.
• Application of sound OHSW principles.
• Dress and behaviour code.
Knowledge, Skills and Abilities -
Technical Skills
• Performing ECG’s
• Performing exercise test
Computing Skills
The Medical Administrative Receptionist is expected to have, or obtain, a working knowledge of a range of computer applications, including:
• Microsoft Word/Excel
• Houston VIP 2000
Other Skills and Abilities
• Computer literacy
• Front desk reception
• Accounts receivable
• Ability to relate to people from a variety of backgrounds without prejudice and with empathy
• Good communication skills
• Good organisational skills
• Good time management skills
• Ability to work under pressure
• Attention to detail
• Ability to be part of a small, interrelated team
Knowledge, Skills and Abilities - Desirable
General
• Familiarity with the role of the Health Insurance Commission (HIC)
• Understanding of the Medicare Benefits Schedule (MBS)
• Understanding of the importance and role of item numbers
• Understanding of exclusions from the Medicare system
• Manage bulk-billing systems
• Understanding of alternative funding bodies, including Department of Veterans’ Affairs (DVA), Workers’ Compensation and Third Party.
• Understanding of medico-legal environment (third party and civil liability, etc)
If you feel you have the necessary skills, qualities and attributes listed above. Please hit the "APPLY" button below. Multiple positions available.
Please note only successful applicants will be notified. Previous applicants need not apply