Meeting Planner I Job in Cary 27511, North Carolina US
Global Knowledge is the worldwide leader in IT and business skills training, with more than 1,200 courses that span foundational and specialized training and certifications. Our core training is focused on Cisco, Microsoft, VMware, Avaya, Red Hat, business process improvement, and leadership development. We deliver via training centers, private facilities, and the Internet, enabling our customers to choose when, where, and how they want to receive training programs and learning services. Founded in 1995, Global Knowledge employs more than 1,300 people worldwide and is headquartered in Cary, N.C. The company is owned by New York-based investment firm MidOcean Partners
SUMMARY –
The position will be responsible for negotiating and managing corporate meeting space for US and Canadian class schedules. Employee will be responsible for maintaining vendor relationships and for communicating internally with other departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES –
- Source, book and cancel meeting space for Open Enrollment classes in specific product lines (to include ordering catering and AV) as needed
- Negotiate costs with suppliers; review and sign event contracts
- Maintain the company-specified benchmark for evaluations
- Troubleshoot any facility problems, and hold vendors accountable
- Field and resolve instructor complaints
- Facilitate room rental inquiries from clients, reserve space at training centers, and create event contracts
- Other administrative duties, as needed, to include creating purchase orders and resolving invoice discrepancies
SUPERVISORY RESPONSIBILITIES –None
QUALIFICATIONS - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Knowledge of MS Office
- Able to use web applications
- Excellent organizational skills
- Excellent problem solving skills
- Excellent multi-tasking skills
- Excellent customer service attitude
EDUCATION and/or EXPERIENCE REQUIREMENTS:
Four year degree or equivalent industry experience in a similar position for a minimum of 3 years. Certified Meeting Professional certification is a plus.
COMPENTENCES - In addition to whether a person has the knowledge and experience required to be successful in the job, one must have specific behaviors to perform the job successfully. The competencies listed below are representative of the behaviors required.
- Communication
- Decision Making
- Stress Management
- Quality Work
- Managing Work (Includes Time Management)
- Initiative
- Planning and Organizing
- Negotiation
Diversity is part of the way we think. EOE
See Job Description
