Member Service Representative

Part Time Member Services Representative, Level I

 

Are you looking to join a team where you are valued for your contribution?

Then come be a part of Telhio Credit Union, a strong and stable company since 1934.

 

We are looking for an enthusiastic, motivated individual to fill a Part-Time position as a Member Services Representative, Level I for the following location:

 

·         Northland Village (1795 Morse Rd, Columbus, OH 43229)

 

Position Summary

 

This position is expected to provide extraordinary member service, following the standards as set forth by Telhio Credit Union.  This position must be able to successfully sell/refer products and services through anticipating our members’ financial needs. Flexibility is required of this position to accommodate staffing needs at all branch locations.

 

We are looking for team members who will thrive in an environment where individuals are encouraged to be self-starters, but also to work in collaboration with team members.

 

Telhio offers highly competitive pay based on applicant’s experience. However, pay is just one component of our benefits package for part-time employees. We have an excellent 401(k) plan, with company matching contributions. Also, our generous schedule for paid holidays as well as paid vacation, allow you the flexibility you need to maintain work-life balance; and we also offer employee training and an Employee Assistance Program (EAP).

 

Telhio Credit Union is a strong, secure financial institution, serving Franklin County and the surrounding communities since 1934. We provide a full-range of banking services for our 48,000 members, and membership is open to anyone who lives, works, worships or goes to school in Franklin County. Telhio Credit Union is an equal opportunity employer.

 

Qualifications:

·         Previous sales, cash handling, and banking experience preferred

·         Effective communication skills (oral and written)

·         Strong organizational skills to provide a high level of accuracy on all transactions

·         Possess team “attitude” and professionalism at all times

·         Strong computer/PC skills, ability to operate standard office machines needed to perform the job, such as computer terminal, calculator/adding machine, copier, and fax machine

·         Must successfully complete the Telhio training course

·         High School graduate or G.E.D.

·         MSRs must be flexible with their schedule and able to work Saturdays, generally 8:30 - 2:30 PM.

·         Telhio applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, Criminal Background.

 

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires standing; some sitting, reaching, stooping or kneeling. The employee must occasionally lift and move up to 20 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data.