Mgr Infrastructure Operations Job in Bensenville, Illinois Us
It all stems from the values of our “Dynamic Organization.” Values based on a culture of respect, integrity and trust. Fostered by leaders who care, who treat their team well and dedicate themselves to providing what it takes to enhance the customer experience.
Mgr Infrastructure Operations
- Establishes and maintains working relationships across the technology organization and Business Operations.
- Encourages strong partnerships with the businesses and other technology team members.
- Establishes and maintains relationships with key vendor partners.
- Manage individual and team workload to deliver agreed upon project milestones.
- Proactively promote consistent career management, performance measurement and skill development of staff members through dynamic coaching.
- Actively participate in HR performance measurement processes.
- Promote effective teamwork and resolve interpersonal issues.
- BS degree or equivalent.
- Must have experience managing a team that supports critical IT production environments.
- Must have experience in development and deployment of production batch job scheduling for IT operations using IBM Tivoli Workload Scheduler (TWS).
- Must have experience in development and deployment of enterprise monitoring solutions using IBM Tivoli Netcool/OMNIbus.
- Strong project management and team management skills e.g. planning, budgetary control, people management etc.
- Strong experience with developing strategy and roadmap for IT operations and enterprise monitoring functions.
- Strong vendor management skills.
- Must have experience in performance assessment of direct reports.
- Excellent technical writing and oral communication skills are required.
- Experience with developing processes, business cases and product/service requirements.
- Working knowledge of BMC Remedy tool.
- ITIL certification a plus.
As the nation’s fifth-largest wireless carrier, we give you the opportunity to connect with your fellow associates, as well as with your customers. You’ll receive healthcare starting day one, excellent training and development, and the tools you need to address each challenge with confidence. Beyond these, there are also the rewards and recognition of a collaborative, resource-rich environment where people love their work.
We suggest taking a closer look at U.S. Cellular and our way of building careers. We can speak from experience about the satisfaction you’ll feel, but our faces really say it all.
To learn more about our Dynamic Organization or to apply please click here:
U.S. Cellular® is a drug-free workplace and committed to diversity and inclusion.