Microsoft Consultant Associate Job in Cleveland, Ohio US
Microsoft Consultant Associate
Do you get tech? Do you want to be challenged? Do you want to learn from and work with the best? Then CDW's Associate Engineering Program is the ideal way to launch your IT Consulting career. The Program will put your engineering mettle to the test. We'll take your entry level skills, develop your potential and turn you into an engineering superstar, a technology professional who will work on the big customer projects. We are a national provider with local presence in large cities from coast to coast. By joining our team, you will be partnered with industry leading Engineers, Consultants and Technical Architects as colleagues to help enable your success. CDW is honored by holding the highest level of certifications and accreditations with our partners. This role specializes in Exchange, SharePoint, Configuration Manager, and Active Directory solutions . The Associate Engineer role: Pre-Sales - listen and observe sales activities, maintain professional demeanor in client and vendor interactions, understand the customer needs, asks appropriate questions. Provide in-depth technical expertise on specific platforms and applications supporting solution architecture. Planning - participate in kick off meetings. Communicate client information and requirements with the project team. Review Statement of Work (SOW), validating scope and tactical project requirements. Design - read design documents and contribute to the development of client solutions. Participate in joint technology design sessions, as appropriate, to provide technical analysis on implementation sequencing. Implementation - perform assigned engagement activities as directed, seek assistance as needed. Install, configure and test hardware and applications based on design specification, client environment and solution topology. Consider platform interoperability, equipment/OS upgrades and updates to meet agreed upon hardware standards and manufacturer/CDW best practices. Keep team members informed on assigned tasks via status reports. Closure - participate in post-project debrief sessions and provide knowledge transfer as appropriate. Operations - escalate to Engineers for your domain of expertise. Participate in remediation for post incident reviews. Recognize need for problem management and own what is needed to drive resolution, identify and recommend support process improvements. As appropriate, c ontribute to Wiki forums and provide feedback/questions to stimulate discussion, intellectual capital and continuous process improvement. The Associate Engineer Training Program Begin your career with CDW in a paid training program, designed to ensure Associate Engineers graduate with strong consulting and technical skills (Exchange, SharePoint, Configuration Manager, or Active Directory). Learn consulting and engagement methodologies, tackle extensive academic study, pursue industry certifications, and are involved in customer project work throughout their training. Upon successful completion of the program you will become a full-fledged consultant on the professional services team performing challenging work for our clients throughout the US.