Missouri West – Teller – West Plains Northway
Missouri West - Teller - West Plains Northway - West Plains, MO
Description Responsibilities: Professional Tellers are responsible for the processing of transactions accurately and efficiently in a fast paced environment. Your duties will include, but are not limited to the following: * Ability to work within established policies, procedures and guidelines. * Identify customer needs and refer financial products and services. * Consistently seek to delight our customers and deliver exceptional customer service with a positive attitude. * Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name. * Contribute to a positive team environment in the banking center through teamwork, team spirit and coaching. * May be required to work Saturdays and or extended hours as needed. Qualifications Position is located at the Missouri West, NorthWay, West Plains, MO Banking Center. Part time; 25 hours; Monday: 9:00am-6:00pm; Tuesday, Thursday, Friday: 2:00pm-6:00pm; Saturday: 8:00am-12:00noon. Required Skills: * Minimum of six months cash handling experience. * Minimum of six months customer service experience. * Ability to work effectively as a team member. * Strong oral and written communication skills. * Ability to respond and assist customers with inquires and/or problem resolution. * Careful attention to detail and time management. Desired Skills/Assets: * Previous cross-sales and/or referral experience. * Ability to identify customer financial needs, goals and objectives. * Proficiency in basic computer skills. * Previous banking/financial services/teller experience. * Bilingual (fluent verbal and written skills).