Mortgage advisor
An exciting opportunity has arisen to work for a financial services company based in Bristol City Centre, the company has a number of departments this particular position is working within the Mortgage sales and customer service department, through recent acquisition growth they are looking to expand their contact centre team.
They are looking for energetic candidates who want to work within the financial services and who are customer service enthused. You will be responsible for being the initial point of contact for all mortgage enquiries into the contact centre and handle all associated telephony support calls for the on-line service. You will conduct structured conversations to pre-qualify enquiries for the provision of advice or complete processes to provide an execution–only service. This will involve determining basic eligibility and criteria checks, applying effective levels of judgement without exception.
This is a fantastic opportunity for a recent graduate or experienced call centre agent, please call for a confidential discussion.
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