Mortgage Fraud Agent
Mortgage Fraud Agent
£14,670 to £17,155 plus bonuses and benefits
Barnwood, Gloucester
Organisation
My client is a well established Banking organisation that specialises in retail, business and corporate banking. My client is looking to recruit a number of Mortgage Fraud Agents.
Role
In this key telephony role you’ll be a valued member of the team that helps to protect the banks customers from financial loss relating to fraud. Whether a customer calls with a concern, or you need to call them because our systems have identified an issue, you’ll be a friendly and reassuring voice at the end of the line. Taking care to build rapport with every individual, you’ll listen and question carefully, building up a detailed picture of each unique situation. Then you’ll make sure the right action gets taken.
You will be working varying shift patterns between Monday to Saturday 8am till 8pm. The working week will be 37.5 hours.
Experience
You’ll bring great communication skills and a commitment to customers. My client will provide all the training you need. And because you’re a real team player, you’ll soon be sharing your own ideas on how the bank can provide an even better service.
Benefits
Bonus scheme
Pension Scheme
Discounted products and services
Private Health care
Child care vouchers
This is an excellent opportunity for candidates who are looking for a career in banking.
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