Mortgage Sales Consultant

Mortgage Sales Consultant
Barnwood, Gloucester

 
One of the UK’s largest banking organisations is looking for a Mortgage Sales Consultant to join a busy team at their Barwood branch. The organisation is experiencing a time of growth that has seen the need to create the Mortgage Sales Consultant job.
 
With branches across the UK, this bank is responsible for the handling of over 30 million customers so a premium is placed on a promise of excellent customer service and ensuring that any problems faced by customers are minimal and speedily resolved. This role is your chance to be on the frontline of ensuring that these customer service promises are duly delivered and that the bank’s customer service reputation remains excellent.
 
As a Mortgage Sales Consultant, you will be the first point of contact for mortgage enquiries. You must be able to use your initiative to resolve any queries, as the enquiries will be both varied and challenging. You will have to build relationships with customers quickly and maintain these relationships over time, as well as build relationships with new customers to increase the customer base.
 
You will need to have previous experience in a contact centre role with a focus on customer service. Because the training is so comprehensive, you don't need a background in finance or banking. Experience of a similar role within a banking organisation is also desirable. You will need to demonstrate previous experience of rapport building with customers in a short space of time to generate cross/up selling opportunities.

You will be rewarded with an excellent salary and benefits package and the chance to work in an organisation that rewards hard work and excellence. This is a chance to work for an organisation that will strive to support and develop you every step of the way during your career. If you are interested in this position then apply today or call for more information.

March 1, 2013 • Tags:  • Posted in: General

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