Mortgage Sales Manager Job in San Juan, Puerto Rico US

Doral Bank

About the Job

Reviews production reports from prior day and holds daily meeting with MSR.
Analyzes actual results and data from system to track performance to plan for the current shift.
Identifies where shift and individual performance is below standard and implements plan to correct.
Establishes and maintains policies and procedures standards.
Proactively addresses all off standard situation through root cause analysis and develops action plan to correct.
Communicates via daily review meeting on all performance goals and standards to employees.
Assigns and monitors down day activities, has backup assignments identified to insure optimal use of available man-hours.
Maintains harmony among coworkers and resolve grievances.
Responsible for optimizing profitability and controlling operating expenses of the district.
Achieve any other task as required by the business necessity

Bachelor’s degree required
Minimum of four (4) years of experience in Mortgage Business, Real State
Full knowledge of the mortgage processs
Ability to work with others (team player)
Proven knowledge on regulations (federal and state) applicable to mortgage and banking law
Excellent sales and service skills
Highly organized and demonstrated prioritization skills
Proficient with Microsoft Word, Excel; PowerPoint
Excellent verbal and written communication skills (English/Spanish)

Req. Code : 307
Division/Department : Mortgage Retail Banking
% of Travel Required : 50-60%