Mortgage Servicing Specialist Job in Concord, California Us
Job Summary: A Mortgage Servicing Specialist III will support a portfolio of loans in default, imminent default loans with a focus on loan modifications, document validation, Net Present Value model running, completing second mortgage modifications, executing short sale/ DIL or answering technical foreclosure questions, as well as responsibility of identifying solutions that will improve the account in a timely manner. The position requires the understanding and utilization of appropriate options for borrowers, such as Collections, Repayment plans, Special Forbearance, Modifications, Short Sales, and/or Foreclosure. Although work will vary based on the associate's department, core responsibilities may include processing routine transactions, documenting loan history, responding to customer or other 3rd party inquiries, researching and/or preparing documentation, and analyzing requests in accordance with established guidelines to determine appropriate courses of action. There will be a need to handle more complex levels of transactions related to Loan Modifications with limited supervision to complete daily tasks and duties and along with an ability to follow and execute policies, procedures, and protocol required to complete assigned tasks.
Job Requirements:
Minimum of 2 years of mortgage servicing experience
Understanding of Loss Mitigation, HAMP, and Foreclosure processing (Preferred)