Murex Application Support recruitment
Key Roles Responsibilities
- Responsible for stability of production environments ensuring all applications and interfaces have maximum availability. This will include in-house as well as vendor FO applications.
- Receive calls and remedy tickets for user and application issues and trouble shoot them. If required, escalate to 2nd line for further investigation to keep within SLA.
- Work as a global support liaison with teams in Singapore, Dubai, London, Hong Kong and New York.
- Act as a facilitator and coordinate between various teams like Infrastructure, 2nd line, IT Service to resolve complex issues and outages.
- Trend analysis, Incidents resolutions, Root Cause Analysis and Regular Reporting to identify areas for review for improvement.
Qualifications Skills
- Must have advanced experience and proficiency in Murex.
- Experience of trade life cycle for Credit Derivatives products, Foreign Exchange Options, Commodities and Interest Rates Derivatives.
- Hands on in technologies like Unix and Sybase or Oracle.
- Effective communicator who works closely with traders, business users and clients.
- Ability to work under pressure and deliver excellent results.
Apply online to Stuart Jones at Confero.
May 25, 2012
• Tags: Information Technology careers in the Singapore, Murex Application Support recruitment • Posted in: Financial