National Account Director Job in New York 10006, New York US
The National Account Director creates and executes the business strategies while developing client relations plans that create value for our national clients. The position is responsible for establishing and maintaining senior-level relationships with key National Accounts, and for identifying opportunities to align solutions with client business needs. This individual will be accountable for understanding the market and client profile and to differentiate Kaplan's product offering from competitors.
Key Job Responsibilities
• Develop and execute a multi-year growth plan that leverages an established core business in compliance and financial training.
• Provide market and client feedback to client relations, product management, information technology, and marketing teams in order to steer product and service development to meet client expectations.
• Achieve client relations, revenue and profit goals for the assigned book of business
• Be the external "face" of the business throughout the financial services industry, developing relationships with clients and prospects, industry thought-leaders and learning technology and content providers.
• Work cross-functionally with our implementations and product development teams to leverage the entire product line to achieve market account penetration and client satisfaction.
Minimum Qualifications
For this critical role we seek an experienced business-to-business sales leader with a proven track record of success.
• Five years or more of demonstrated solution/consultation selling success with Fortune 500 and leading global accounts.
• Sales experience in organizations that provide education, software or related products and services to financial services companies.
• Proven ability to successfully launch and sell new products and match products to clients needs.
• Demonstrated record of success of sales and client satisfaction.
• Experience in managing accounts in the multimillion dollar level.
• Proven experience in negotiating terms of account structure.
• Ability to effectively demo product offering to client.
• Working knowledge of CRM systems, sales and marketing collaboration platforms and online client care solutions.
• Highly effective communicator, written and oral, who works well in a cross-functional team environment.
• Performance rating of 'exceeds' on the previous two performance reviews (if promoted from within).
• Passion for learning and business development; entrepreneurial spirit.
• Excellent problem solving and organization skills.
• Tenacious work attitude and ability to work as a team member.
• Highly innovative and proactive, with the ability to meet deadlines.
• Assists the VP of National Client Relations with 3 year planning exercises.
• Banking or financial services industry knowledge.
• Ability to travel 50-60% of the time.
• Bachelor's degree required. MBA a plus.