National Contract Co-ordinator
Market leading client in High Wycombe are recruiting for a National Contract Coordinator job due to continuous company growth in recent times.
This is a fantastic opportunity to join a friendly team in a lively and fast-paced environment. This role will suit someone who has help-desk/contact centre experience and has an excellent track record of high levels of customer service.
Duties:
Ensure telephone calls are answered quickly using the correct greeting and are dealt with efficiently
Log calls on the system accurately and in full detail
Responsible for total contract on customer site
Assign jobs relevantly
Ensure all systems are updated accurately both during and after the call
Keep customers fully informed at all times ensuring customer satisfaction
All administration to be completely within time-scales and to a high level of accuracy
Raising purchase orders for various sub-contractors
A suitable applicant will be able to demonstrate an excellent telephone manner, have the ability to work under pressure and to deadlines, have great listening skills, have the ability to take accurate, clear and concise notes with good attention to detail.
Please only apply if you are professional, self managing, can act on your own initiative, friendly and polite, have a positive ‘can do’ attitude and have the ability to deal with people on a variety of different levels.
If you are interested in this job, please apply today.
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