Network Engineer Job in Menlo Park, California US
Job Summary
Serve as a member of a Tier 2 network support team that triages, resolves and escalates issues for the internal global network of this very well-known company. You’ll need to have enough of a broad experience background to be able to resolve support WANs, LANs, WLANs, Internet Gateways, Firewalls Remote Access infrastructures. The ideal candidate will be a strong troubleshooter, will be highly customer service driven and is naturally curious about evolving technologies.
Required skills:
5 years of IT experience, with at least 2-3 years in a network engineer type role configuring and managing networking devices.
Knowledge of OSI Layers, Switches, Routers, Firewalls and TCP/IP
Strong understanding of network protocols including TCP/IP, EIGRP, BGP, and OSPF. Thorough knowledge with routing and switching in an Enterprise class environment.
Moderate understanding of WAN provider offerings including MPLS, VPN, Frame-Relay, Metro Ethernet and point-to-point technologies
Product knowledge of Cisco routers and switches, enterprise class firewalls such as Cisco or Juniper.
Thorough understanding of infrastructure level networking services (DHCP, DNS, etc)
Customer service driven attitude
Must be willing to participate in on-call rotation
Cisco Certified Network Associate (CCNA) required
Desired skills/experience
CCNP preferred or equivalent
Experience with Juniper SRX
Cisco Call Manager, Unity
Voice over IP design and implementation
Cisco Wireless – WCS, LWAPP
Cisco ACS
NETMRI, or other SNMP based monitoring tools
Strong organization and documentation skills