Network Engineer/Voice Job in Melbourne 3000, Victoria Australia
Our Client, a highly visible national telecommunications provider, is looking to take on a technical expert in a permanent capacity. Successful applicants will have the opportunity to work with one of Australia's most respected brands and deliver services within an exciting and fast paced environment.
Successful applicants will have knowledge of CTI, IVR and WebCC network technologies.
Key Responsibilities:
- Provide high level technical incident resolution and process development across voice and traffic team using CTI and IVR technologies
- Work with team to help achieve overall success for group eg. new product integration
- Provide input into the strategic development of the team
Key Requirements:
- Good understanding of ITIL Framework as applied to incident management
- Must be CCNA and CCNP accredited
- Knowledge of CTI, IVR and WebCC network technologies
- Basic knowledge of IP
- Ability to liaise with senior stakeholders and communicate effectively
- Must be a self starter and self motivated
- Experience in leadership role and proven ability to work within a team
To apply for this outstanding role please contact Gavin Campbell on 03 8628 2139 or click on the apply button below.
January 21, 2010
• Tags: Network Engineer, Victoria Australia, Voice Job in Melbourne 3000 • Posted in: General