Network Operations Engineer – Level One Job in Pittsburgh 15275, Pennsylvania US
NetServe365 is one of the region’s largest and most technically sophisticated Managed Services providers. Working out of our Network Operations Center located in Robinson Township, we provide NOC services ranging from help desk to total network management and advanced project support to a wide range of customers. Our clients include Fortune-500 companies and mid-sized enterprises spanning all business sectors from commercial to education. We are continually seeking to hire the "best of the best" network, server and security engineers to augment our staff; recognized nationwide as one of the best in our industry.
Job Description:
· Work out of the Pittsburgh, PA Network Operations Center
· Respond to alerts and tickets from various monitoring systems
· Handle inbound calls from clients
· Take ownership of the ticket and customer interaction
· Escalate and remediate client issues
Work experience requirements:
· apply@netserve365.com .