Network Operations Engineer, Corporate Job in Mountain View, California US
Network Operations Engineer, Corporate - Mountain View
This position is based in Mountain View, CA.
The area: Network Engineering, Corporate
In little more than a decade, Google created one of the world's largest global computing infrastructures for both internal and external use. We build and operate Google's enterprise network, which connects all of our corporate users, offices, data centers and services to each other and to the Internet. Using a wide variety of commercially provided technologies, open source tools and proprietary systems, we keep Google's products running, robust and secure. The end result of our team's work is the delivery of Google's products and services to users around the world.
The role: Network Operations Engineer, Corporate
As a Network Operations Engineer, you will help maintain and expand Google's corporate network infrastructure. You will be responsible for the smooth operation of Google's enterprise network, ensuring it is always available and performing well. You are team-oriented and a fast learner who combines excellent operational judgment with network, management and troubleshooting skills. You will learn quickly and adapt to changes. You will maintain a high sense of urgency while staying cool under pressure.
Responsibilities:
- Handle escalated trouble calls and work closely with engineering, field technicians, and telecommunications carriers to resolve service issues
- Validate problem descriptions and perform detailed problem diagnosis; track and update problems in trouble-ticketing system
- Perform scheduled configuration changes to network switches and routers, firewalls and wireless devices
- Recommend solutions to correct network trouble issues and faults
- Participate in rotating on call" schedule with other members of the team
Requirements:
- Bachelor's degree in a technical discipline (or equivalent)
- At least 2 years of experience in supporting, implementing and/or supporting large wide area networks
- Experience with network change management control policies
- Experience with Wireless (WLAN, 802.1x) management and technologies is a plus
- Network certifications (or equivalent training/experience) desired but not required
- Knowledge of TCP/IP fundamentals and commonly-used routing protocols (EIGRP, OSPF, BGP, IS-IS)
- Must have good LAN, and WAN troubleshooting skills, and a solid understanding of network security
