Network Services Manager Job in Walnut Creek, California US
Network Services Manager
The Manager, Network Engineering and Implementation leads a team of engineers responsible for creating standard design templates, technical consulting, detailed site and project design, and ensuring that implementation and operational testing is completed for data and other network services according to KP hardware, configuration and design standards. Direction and engineering includes technology, people, process, and includes internal KPIT and KP BP relationships as well as Vendor Technical and Process Management. Job Responsibilities: - Manage a team of Data Networking Engineering Staff. The engineering staff are highly skilled technical staff. - In conjunction with Network Planning, Network Operations, and Enterprise Data Network teams, develops the detailed design templates and guidelines for use in specific projects and initiatives. - Develops and manages external relationships with Value-Added resellers to ensure that sourced design and implementation services are cost effective, complete and consistent with KPIT standards and practices. - Provides detailed engineering services and direction for field-based engineering staff aligned with Long Range strategies, business input, and technology lifecycle. Provide standards, guidelines and detailed engineering for projects, initiatives and activities supporting BIO and BP teams. - With other Network Services groups, develop and manage design review process to ensure Designs are in compliance with network standards and long range initiatives. - Participate in the research and review of new technologies, equipment, and services. - Work with Network equipment vendors and Network Planning teams to understand and incorporate new features and potential new products. - Effectively manage the Engineering and Implementation facets of projects and personnel, including those of managed services providers. - Follow industry trends and participate in industry forums. - Use proven leadership techniques and interpersonal skills to build and maintain strong relationships. - Manage team workflow and record and monitor statistics to ensure that department and team's goals are met, and supporting metrics are produces. Qualifications: Basic Qualifications: - BA/BS degree in Telecommunications, Computer Science and/or 4 years of equivalent work experience. - A minimum of 5 years of progressively responsible management experience in following areas: planning, budget/financial management and staffing. - A minimum of 5 yearsdata network engineering industry experience - Experience managing Value-Added resellers and/or Managed Services Providers. - The proven ability to manage a team of multiple engineers (5+) - Excellent customer service, decision making and analytical skills. - Experience working with Telecom vendors, managers and end users. - WLAN network architecture, engineering and implementation - Ability to communicate effectively both verbally and in writing with technical and nontechnical people. Skills in writing concise, understandable, technical documentation. - Ability to work independently, keeping track of a number of continuing problems, requests, and projects. - Ability to maintain a positive attitude and contribute both as a leader, an individual and a team member to achieve the goals of the Enterprise. - As an essential function of this position, the Manager must be able to handle high levels of stress satisfactorily and be congenial with other employees and customers at all times. - Skilled in process documentation and process improvement concepts. Preferred Qualifications: - Experience with Core Network equipment such as: Routers, Switches, - Cisco, Nortel, etc. - Intimate knowledge of the following; IP, MPLS, Ethernet, Layer 2/3, VPN, BGP, VoIP, 802.11 (WLAN) - Knowledge of Network Engineering and Implementation including costing models, risk assessments, detailed design documents, and acceptance testing. - Knowledge of DNS and web hosting fundamentals and practices - Knowledge of Data Networking concepts w/concentration in IP traffic flow - Knowledge of network security concepts - Knowledge of network capacity planning concepts - Prior Healthcare experience would be helpful. - Experience with SQL queries would be helpful. - Experience working with Telecom vendors, managers and end users. - Knowledge VoIP network architecture, engineering and implementation.