Night/ Overnight Manager – Grand Desert
Wyndham Exchange Rentals, part of the Wyndham Worldwide family of companies (NYSE: WYN), is the worldwide leader in vacation exchange and the European leader in vacation rentals, with access for specified periods to more than 80,000 vacation properties in approximately 100 countries.
Night/ Overnight Manager - Grand Desert - Las Vegas, NV
Job Summary:
- Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Wyndham Vacation Ownership values.
- Command a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up.
- Responsible for the entire property during the night shift.
- Provide management presence during the evening hours, oversee all department operations and assist team members as needed from a management prospective.
- Oversee the night audit process and ensure all of previous days work has been properly audited.
- Provide owners with a sense of hospitality, caring and empathy form property management.
- Meet with all Department Managers/Supervisors upon arrival prior to shift.
- Inspect all areas of the Resort on a daily basis for cleanliness and maintenance upkeep.
- Handle any and all customer service issues and incidents.
- Daily room inspections to ensure proper housekeeping and maintenance standards are met (two units per evening preferred).
- Compile information through shift and complete report.
- Provide change to department banks in emergency situation.
- High School diploma or equivalent.
- Supervisor of Customer Service department for at least 3 years. (Prefer 5 years experience as Supervisor of Customer Service department in Hospitality Industry)
- Experience with MS Word, Excel and Outlook are preferred.
- Oversee all employees w/ Department Head guidance.
- Must exhibit excellent leadership skills and must be able to work independently with others as needed.
- Direct supervision of Front desk staff, food court staff, laundry/housekeeping, security, activities, maintenance and custodial.
WVO is a drug-free workplace and requires a background check and drug test prior to employment.
September 20, 2010
• Tags: Grand Desert, Las Vegas, Nevada Us, NIGHT, NV Job in Las Vegas 89101, Overnight Manager • Posted in: General