Nike Factory Store

Nike Factory Store - Lead Athlete (Manager) Florida City, FL

Description Work Hard. Play Hard. You're a natural leader and motivator and always up for a challenge. Nike is looking for the next Associate to join our team. Are you ready? As our Nike Store Lead your mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting. Responsibilities Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations Provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales) Seek an ongoing training and education to further develop expertise Assist Managers in conducting formal on boarding and training programs for associates Assist with loss prevention efforts by providing proactive customer service Assist in coordinating work of other associates (but not a formal supervisor) May have keyholder responsibilities