Nortel Service Technician Job in Columbus 43085, Ohio Us

Job Title:           Nortel Service Technician

Location:                      Columbus, OH

Position Type:             Permanent – Full time

Reports to:                  Nortel Service Manager

Company overview:  Carousel Industries designs, delivers and supports technology solutions that become the foundation of our clients’ businesses. This includes unified communications, virtualization, VoIP, visual communications and collaboration and data infrastructure solutions.

Carousel holds top partner status and certification with many leading technology companies including Avaya, Juniper Networks, Extreme Networks, Polycom, and Microsoft.

Carousel has taken a "smart growth" approach to our expansion, which has led to several successful strategic acquisitions that have further expanded our ability to support our customers nationwide. Overall, Carousel has been recognized locally and nationally for its success and growth as a company.

Carousel is headquartered in Exeter, RI with over 1,000 employees working from offices in 28 locations across the US.

 

Position Overview:

Service Technician: Carousel Industries seeks a dynamic individual to join our Mid-Atlantic Nortel Service Team.  The successful candidate must be a highly motivated self-starter with excellent intrapersonal skills.  The successful applicant will be required to work directly with Clients and may be required to travel on occasion.  Extensive knowledge of the Nortel CS-1000 and Business Communication Manager product lines is required.  Extensive knowledge of related applications (CallPilot, Contact Center, Integrated Applications, etc.) is also required.  Avaya Data Product Portfolio, experience a plus.

 

Responsibilities:

·         Interfacing with clients and staff

·         Client support consultation (CS-1000 BCM Lines)

·         Proof of concept

·         Client presentations

·         Implementation (system installation/MAC)

·         Occasional group presentations/training

·         Occasional project management/support

·         Occasional travel may be required

 

Required Knowledge and Experience:

 

Carousel Industries will offer to the ideal candidate: