OFF 5TH
OFF 5TH - Merchandise Team Visual Associate / 9550
A Proud Tradition
From the moment we opened our doors on September 15, 1924, Saks Fifth Avenue has been more than a world renowned shopping emporium, more than an international fashion authority: it has been a cultural phenomenon. We are an icon of the New York City landscape that remains equally present in the hearts and minds of people all over the world. We love to help people look good and feel great! Our purpose reaches way back to the very essence of our brand: to set the standard for the most exceptional and fulfilling retail experience.
Ambassadors of Style
At Saks Fifth Avenue, a gentle manner, careful consideration of others and an ability to assess customers’ needs are an absolute necessity. Our Associates bridge the gap between strangers by approaching every customer as a potential friend. To be chosen to work at Saks is to be given an important responsibility: The fulfillment of our customers’ dreams. In an ever-evolving world, that is our unchanging promise.
What Sets Us Apart?
Our high-performance Associates' skill, enthusiasm and commitment to making people look good and feel great.
Position Description:
- Performs merchandising tasks that drive sales, profitability and an exceptional customer experience.
- Responsible for facilitating all team members learning on merchandise and brand standards
- Responsible for maintaining standard content for visual tools and materials
- Performs tasks that support company merchandising standards and brand consistency while maintaining a safe and friendly customer environment including:
- Expedites the receiving and processing of all merchandise
- Unpacks, hangs/folds goods and secures security tags
- Prices merchandise
- Performs monthly hard markdown process
- Performs ticket sweeps and reticketing
- Delivers merchandise to departments and places according to visual directives
- Sets directives with proper signage
- Replenishes merchandise on selling floor
- Maintains back of house in a organized and clean manner
- Conducts merchandise transfers, customer sends, and RTVs
- Participates in floor moves
- Participates in inventory process
- Performs all responsibilities to achieve individual and store goals
- Supports the Selling and Service Leader Program
- Performs all responsibilities to achieve individual and store goals
- Supports the store's shortage and theft awareness program and advises management of any unusual activity using the various reporting methods provided by the company (Alertline, Open Door Policy, contacting Asset Protection or Human Resources team)
- Follows all store policies and procedures regarding safety and security
- May process customer sales transactions according to checkout standards as needed
- Additional responsibilities as assigned
Qualifications:
- High school diploma or equivalent
- Ability to work a flexible schedule, including evenings and weekends as necessary
- Effective communication skills required (emphasis on listening skills and verbal skills)
- Ability to work independently, handle multiple tasks in a high volume environment
- Excellent customer service and problem solving skills
- Ability to operate equipment such as radios, POS register, ticket scanners, sensors, sensor removers, and telephone