OFF 5TH – Assistant Manager
OFF 5TH - Assistant Manager - Merchandise Team Manager / 11872
A Proud Tradition
From the moment we opened our doors on September 15, 1924, Saks Fifth Avenue has been more than a world renowned shopping emporium, more than an international fashion authority: it has been a cultural phenomenon. We are an icon of the New York City landscape that remains equally present in the hearts and minds of people all over the world. We love to help people look good and feel great! Our purpose reaches way back to the very essence of our brand: to set the standard for the most exceptional and fulfilling retail experience.
Ambassadors of Style
At Saks Fifth Avenue, a gentle manner, careful consideration of others and an ability to assess customers’ needs are an absolute necessity. Our Associates bridge the gap between strangers by approaching every customer as a potential friend. To be chosen to work at Saks is to be given an important responsibility: The fulfillment of our customers’ dreams. In an ever-evolving world, that is our unchanging promise.
What Sets Us Apart?
Our high-performance Associates' skill, enthusiasm and commitment to making people look good and feel great.
Position Description:
Reports to Store Director
Overall Responsibility
- Business owner responsible for driving sales, profitability and customer satisfaction through merchandising
- Demonstrates integrity, honesty and knowledge that promotes the company culture, values, and mission
- Fosters a positive working environment that encourages diversity, mutual respect and teamwork and is free of discrimination and harassment
- Understands and ensures proper security procedures are followed
Key Responsibilities
- Values people quality and development
- Effectively manages the merchandise team to achieve company objectives and keep store turnover within company standards
- Assists in recruiting, interviews, and selects candidates with requisite skills to fulfill responsibilities and achieve high performance results
- Actively develops relationships with potential talent pool for all positions on the team
- Facilitates on-the-job training of team associates
- Communicates regularly about team objectives and expectations
- Holds recurring coaching/counseling sessions with associates to review performance and provide timely feedback
- Collaborates with the Store Director and Regional Human Resources Director to manage employee relations concerns
- Provides opportunities for career feedback and fosters development
- Makes customer service number one priority through the completion of tasks and clearly communicates expected level of service and results
- Partners with Store Director and Selling and Service Manager to ensure store provides a consistent and memorable customer experience
- Supports the Selling and Service Leader Program
- Assures merchandise meets brand "Saks Style. Outlet Prices"
- Leads the Merchandise Team to meet company merchandising standards and support brand consistency including
- Upcoming merchandise receipts
- Merchandise flow
- Receiving and processing
- Visual presentation
- Signage
- Pricing and markdowns
- Inventory control
- Supplies ordering
- Product knowledge
- Operational tasks like MOOS, RTVs, etc.
- Problem solves in a fast-paced, changing environment exercising good judgment about the company's objectives in determining solutions
- Communicates and enforces all loss prevention and safety strategies to protect company assets, associates, and customers
- Additional responsibilities as assigned
Qualifications:
- College degree or equivalent
- 2 – 5 years of store management experience
- Strong communication and interpersonal skills
- Strong merchandising skills
- Big Box retail experience preferred