OFF 5TH – Assistant Manager

OFF 5TH - Assistant Manager -Selling and Service Manager / 10615

A Proud Tradition
From the moment we opened our doors on September 15, 1924, Saks Fifth Avenue has been more than a world renowned shopping emporium, more than an international fashion authority: it has been a cultural phenomenon. We are an icon of the New York City landscape that remains equally present in the hearts and minds of people all over the world. We love to help people look good and feel great! Our purpose reaches way back to the very essence of our brand: to set the standard for the most exceptional and fulfilling retail experience.

Ambassadors of Style
At Saks Fifth Avenue, a gentle manner, careful consideration of others and an ability to assess customers’ needs are an absolute necessity. Our Associates bridge the gap between strangers by approaching every customer as a potential friend. To be chosen to work at Saks is to be given an important responsibility: The fulfillment of our customers’ dreams. In an ever-evolving world, that is our unchanging promise.

What Sets Us Apart?
Our high-performance Associates' skill, enthusiasm and commitment to making people look good and feel great.

Position Description:

Under the direction of the Store Director, the Selling Service Manager is responsible for driving sales and profit through developing the selling skills and behaviors of the selling associates, creating a high performance team and consistently coaching for optimal sales results. The Selling Service Manager must maintain high visibility on the selling floor to model focused sales and service behaviors, establish and maintain client relationships and create effective teamwork. The successful candidate understands that in order to ensure the success of the team, performance issues must be managed effectively, counseling out poor performers while proactively recruiting to fill open positions. The Selling Service Manager takes an active role in the training and ongoing education of the selling team, providing product knowledge training, event information, policy and procedure updates, etc, as well as ensuring that merchandise opportunities are appropriately communicated to the merchant organization in order to support the selling effort.

Selling and Service Leadership

Talent Development

Merchandising

Selling Floor Operations

Other Responsibilities

Qualifications: