Office Administrator

Office Administrator - Data, CRM, Office, Websites Get Banking Exp

Alexander Black Recruitment is urgently looking for a CRM Administrator to join our high profile client.

Our client is a well-known market data and investment advisor. They provide ratings, analysis, information and data on custodian banks, and capital markets. Their clients consist of 90% of the world’s investment banks as well as hedge funds.

This is a role that covers a wide and varied area of our business and requires adaptability and commitment. You will be asked to develop a detailed knowledge of my client’s proprietary web applications and support both their internal business and external client requirements (approximately 50% of time).  You will also support the firm’s sales and marketing programmes, its integral CRM (SugarCRM) system and generally support the sales and marketing group (approximately 50% of time).

The CRM and Client Administrator will need to be organised, conscientious and diligent.  You will need to be computer competent, knowledge of HTML is beneficial, have exposure to sales and marketing processes and have an appreciation or some experience of for CRM systems. You will be part of a small, highly capable and motivated team that will support and encourage your development in this area and through our future growth. 

As part of your responsibilities the CRM and Client Administrator will:

  • Work with and support the Senior Client Administrator in all areas of client administrative support.
  • Develop a detailed knowledge and understanding of the Web applications my client provides to their major financial services organisations.
  • Demonstrate these applications to potential clients and support the sales team.
  • Training, communicating and advising client users and administrators.
  • Administer the firm’s CRM (SugarCRM) system, which leads to our website and marketing strategies.
  • Develop and implement policies and procedures governing the use of SugarCRM
  • Support the sales team in terms of sales universe segmentation, meetings, collateral, business trips etc.
  • Co-ordinate the marketing drives of the group including the my clients and other industry related conferences

The ideal candidate should have just graduated or have had less than a years’ experience. We are looking for a bright candidate who is keen to learn and can speak diligently with clients.

Candidates MUST have:

  • The successful applicant should hold a degree, ideally with honours, 2:1 or higher. You should be confident, presentable, numerate and literate, with good presentation and communications skills (both written and verbal), as you will be communicating with and collaborating with some of the financial service world’s biggest names.
  • Experience of All of MS Office
  • Have used a CRM System
  • Bright personality and ability to talk to clients
  • Well presented
  • Experience of Data Entry

My client offers a bonus and a strong package for the successful admin.

My client is based in London

If this sounds of interest then please send your most recent cv to Jasmine Beard j.beard@alexanderblackrecruitment.co.uk

Office Administrator - Data, CRM, Office, Websites Get Banking Exp

March 12, 2013 • Posted in: General

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