Office Coordinator / Sales Administrator Job in Clarendon Hills 60514, Illinois US

About us:

 

Bigwall Enterprises is a fast growing company that was started in 2003 to develop OEM products for North American retailers. Bigwall partners with overseas manufacturers to develop quality private label and branded products. We have also worked with licensed companies, such as Disney, to develop new products for major retail accounts. Bigwall has offices located in Illinois, Texas, Florida, China, and Hong Kong.

 

 

Summary:

The Office Coordinator plays a key role within the Bigwall organization. This position is primarily responsible for complete administration of all duties and projects that come under the responsibility of the sales marketing departments. The Office Coordinator must be a team-player and interact well with others. Success in this position depends on superior organization and time management, as well as exceptional verbal and written communication skills.

 

The ideal candidate for this position is a competent individual who completes tasks creatively and effectively. The ability to identify problems, analyze information and develop conceptual solutions to complex challenges is essential. This individual takes ownership of a wide variety of sales related work requiring attention and is able to determine the most efficient methods and procedures on new assignments. The Office Coordinator must perform well under pressure and multi-task with a wide variety of duties. Individual will also be responsible for day-to-day general office duties.This position provides assistance to the Sales department and Company CEO.

 

Individual responsibilities:

 

*Generating complex Excel reports, data entry and order processing.

 

*Maintaining customer files in accordance with established procedures and provide outstanding service and support to customers. Support research and resolve discrepancies in debits and credits as needed.

 

*Acting as liaison between customers, sales staff, and other departments within the organization to help ensure customer satisfaction and improve customer relations.

 

*Assist with presentations for sales staff and help organize trade-shows.

 

*Gather retail information and generate retail surveys.

 

*Provide back-up for the Consumer Service department.

 

*Make travel arrangements.

 

*Trade Show coordination.

 

*Ordering samples.

 

*Ordering and inventory of office supplies.

 

*General office organization.

 

*Tracking weekly sales ads.

 

*Mailings and mail distribution.

 

*Errands as needed.

 

*Answer phones and interact heavily with customers and retailers.

 

 

Requirements:

 

*MUST have experience working in a sales support role, customer service, sales office manager or other sales support role.

 

*MUST have excellent typing and administrative skills and be proficient in Microsoft (Word, Excel, PowerPoint, etc).

 

*MUST be able to work in a fast-paced environment with short deadlines, interruptions, and multiple tasks.

 

*MUST have reliable transportation.

 

*Experience with Quickbooks and EDI a plus.

 

*Associate or Bachelor degree a plus.

 

*Bi-lingual English Mandarin a plus.

 

 

We offer competitive wages, a complete insurance package, (medical, dental, vision, life and short term disability), paid holidays, paid time off, attractive office environment, and internal growth opportunities.

If you are interested in taking your career to new heights, we have an immediate need for a full time Office Coordinator in Clarendon Hills, IL.