Officer, Operations Team Lead- Payments Officer recruitment

Overview

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. The company provides unmatched convenience in the United States, serving more than 59 million consumer and small business relationships with more than 6,100 retail banking offices, nearly 18,700 ATMs and award-winning online banking with nearly 29 million active users. Following the acquisition of Merrill Lynch on January 1, 2009, Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to more than 4 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients in more than 150 countries. Bank of America Corporation stock is a component of the Dow Jones Industrial Average and is listed on the New York Stock Exchange.

Responsibilities

MAIN RESPONSIBILITIES:

· Supervise a team of 2-3 associates and report directly to the VP; Head of Payments Receipts

· Approve daily manual and electronic payment/receipt transactions according to the bank's internal procedures local regulations

· Work closely with the outsourcing company to ensure the department's daily CTQs are met.

· Understand, apply and constantly keep abreast of local and foreign currency and position reporting cut-off times

· Resolve any payment/receipt issues directly with the client or via Global Client Services in a timely manner

· Streamline workflow to improve productivity and recommend measures that would optimize efficiency and effectiveness within his/her area

· Update desk top procedures to ensure they are kept up-to-date

· Work closely with other business groups (Treasury, Traders, Global Client Services, etc.) to manage the clients expectations

· Assist in any other duties or projects assigned

Requirements

REQUIREMENTS:

· Degree or Diploma in Accounting, Banking, Finance or other relevant fields

· Minimum 2 years' working experience as a supervisor in Payments Processing

· Working knowledge of Cash Management products regulatory requirements would be an advantage

· Effective written and oral communication, time management and problem-solving skills

· Strong leadership skills and an effective team player

· Ability to work independently with minimal direction, under pressure and at times long hours

· Ability to multi-task and adapt to change

· Strong PC skills including Microsoft Word, Excel and Powerpoint