Officer, Operations Team Lead recruitment

Overview

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. The company provides unmatched convenience in the United States, serving more than 59 million consumer and small business relationships with more than 6,100 retail banking offices, nearly 18,700 ATMs and award-winning online banking with nearly 29 million active users. Following the acquisition of Merrill Lynch on January 1, 2009, Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to more than 4 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients in more than 150 countries. Bank of America Corporation stock is a component of the Dow Jones Industrial Average and is listed on the New York Stock Exchange.

Responsibilities

· Supervise a team of 4 associates in the Clearing team and report directly to the VP; Head of Payments Receipts

· Ensure that the Clearing (CTS eGiro) processing are completed before Clearing House cutoff timings

· Manage outsourcing team to ensure the team's CTQs are met.

· Approve daily transactions according to the bank's internal procedures local regulations

· Resolve any Clearing related issues directly with the client or via business partners in a timely manner

· Streamline workflow to improve productivity and recommend measures that would optimize efficiency and effectiveness within his/her area

· Update desk top procedures to ensure they are kept up-to-date

· Work closely with other business groups (Treasury, Traders, Global Client Services, etc.) to manage the clients expectations

· Assist in any other duties or projects assigned

Requirements

· Degree or Diploma in Accounting, Banking, Finance or other relevant fields

· Minimum 3 years' working experience as a supervisor in Clearing or Payments Processing

· Working knowledge of financial market products, particularly Cash Management products (including Clearing and Payments) would be an advantage

· Effective written and oral communication, time management, problem-solving skills and project management

· Strong leadership skills and an effective team player

· Ability to work independently with minimal direction, under pressure and at times long hours

· Ability to multi-task and adapt to change

· Strong PC skills including Microsoft Word, Excel and Powerpoint