Operational Capability Manager
Operational Capability Manager
Information Technology Service Management Operations
High Availability Platform Operations
- Cutting edge technology platforms
- Ensure the stability and availability of Enterprise IT Operations application services
- Consulting and thought leadershipacross projects and operations
The Organisation:
At CommBank, we never lose sight of the role we play in other people's financial wellbeing and each of us is dedicated to offering outstanding service, excellent advice and intuitive solutions to help our customers manage their finances in the ways they want to.
No matter where you are employed within the Group, your initiative, ideas and energy all contribute to the impact that we can make with our work.
Enterprise Services:
We are responsible for the world-leading application of technology and operations across every aspect of the CommBank, from innovative product platforms for our customers to essential tools within our business.
You are an innovative thinker, happy to take the initiative, a driver of change, dedicated to creating a better experience for our customers and passionate about technology.
The Role:
IT Operations faces a number of challenges regarding adaptation to new technologies and operating model paradigms. It is critical that IT Operations is on the front foot to adapt to immerging trends and group strategies in manner which supports business benefit but not compromise the integrity of the controlled nature of IT Operations. This manager role is required to lead a small team that delivers the following outcomes:
- Representing Operational needs to influence design of IT Operational models for operational excellence, typically across highly complex business projects.
- Own and maintain operational capability frameworks, models and associated strategies (operational tooling data prominent). Includes roadmaps.
- Educate staff on the above and provide appropriate levels of governance in terms of their execution
- Identify opportunities for operational capability innovation and oversee prototyping activities.
The Requirements:
In order to apply for this unique, challenging and highly rewarding opportunity with a high level of exposure to Senior Stakeholders, it is essential that you have worked in a similar capacity within a similar, high activity, busy and large scale operation recently and can demonstrate the following skills:
- Advanced understanding of IT Operations
- Strategic thinking and ability to comprehend emerging trends in the industry and provide thought leadership on implications/recommendations for IT Operations.
- Visionary.
- Proven understanding of Operational Toolsets and consumption of data
- Methodical and structured approach, en eye for detail is key.
- Excellent with data
- Sound understanding of technology and technology concepts, with an eye for futuristic trends.
- Proven management skills to lead a team and needs to be highly collaborative to accurately represent the needs for IT Operations teams.
What now:
This is a highly rewarding, career minded opportunity that will lead you on to great things. With a supportive management structure and a fantastic work / life balance, the CBA will, in return for your skills and passion, offer you a challenging, varied and enjoyable opportunity and the autonomy to shine. Please click 'Apply' for further information.
Advertised:
1 Aug 2013 Aus. Eastern Standard Time
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