Operational Design Consultant recruitment

Business Services is the backbone of the Group, providing a diverse range of high quality services to the customer-facing operations within the Group. Business services includes; Technology Services, Group Operations, Group Property, Security and Risk (Corporate Security Services), Business Services Risk, Business Services Finance, Business Services Human Resources, Strategy and Architecture, and Procurement.                       

The Lean programme plays a vital role in helping drive our strategy to rebuild the RBS Group to a position of standalone strength.  Lean is transforming the Group's end-to-end processes and supporting infrastructure, simplifying them and ensuring consistency across the Group.  Through the application of Lean principles, we will deliver a deep and lasting change, truly focused on our customers' needs.  

As Operational Design Consultant, you'll support our Operations business to develop their Target Operating Model (TOM). With a strategic focus, you'll work closely with the business to develop high level and detailed TOMs and strategy. In addition, you'll have the opportunity to work with management and director level to bring about new ideas and consult on the new model. You'll use a consultancy based approach to support Group Operations businesses by translating business and market intelligence into actionable plans and solutions to deliver the strategic requirements of Group Operations. In doing so you'll ensure that business strategies align, complement, and reinforce each other to drive a high level of consistency across Group Operations.

To be successful as Operational Design Consultant, you'll have a proven track record of delivering operational design programmes. You'll also be able to demonstrate previous knowledge and application of target operating model design methodologies and leading practice, as well as knowledge of strategy development techniques. You'll have a consultative approach and experience of translating business and market intelligence into deliverables.                

In return, we offer an excellent employee salary and 30% cash and benefit funding programme which can be tailored to suit your individual needs. In addition to financial benefits, we offer a wide selection of exclusive lifestyle offers, development and learning programmes, services and support designed to help you manage and balance your own work-life priorities.

Please note as part of our referencing process credit checks will be undertaken.

If you'd like to discuss this role in confidence please contact Emma Green on 0131 626 2416.