Operations Consultant Job in Pleasanton, California US
Operations Consultant
We're looking for big ideas-6.9 petabytes is a good start. That's how much data we manage and store in Information Technology at Kaiser Permanente-more than the Library of Congress can claim. We're home to some other big ideas, like creating KP HealthConnect®, the nation's largest electronic medical record system. Using social media and text messaging to help members engage in their own care. And developing predictive modeling tools that anticipate health issues before they're an issue. It's the kind of thinking that's shaping the future of technology, health care, and the lives of all 8.6 million of our members. If you're ready to contribute your own big ideas, join us. Job Summary: The Operations Administrator position is responsible for supporting the tactical logistics of the Care Delivery BIO's Operations function, including resource coordination, event planning, cross-location/cross-BIO operations and ad-hoc executive support, as required. Essential Functions: The successful candidate will be responsible for the following activities: Operations - Providing cross-location/cross-BIO operations support, as defined by Director of Operations (may include maintaining floor plans, tracking assets for telecommuters, serving as SME for embarks/disembarks, etc.) - Assisting in regular and ad-hoc reporting (e.g., biweekly status, space and equipment utilization, etc.) - Providing as needed executive support on special projects, including meeting coordination, documentation preparation and logistics - Acting as a representative of the CD BIO in dealing with other KP executives as well as external vendors - Serving as RPM Gatekeeper (maintaining Business Services timeplans, setting up timesheet approval rights, etc.) - Serving as TIME Administrator (setting up TIME groups and approvers, training new TIME users, acting as backup approver) - Developing and maintaining process documents and job aids People Strategy - Leading the CD BIO Events committee - Driving the coordination and execution of large scale, complex events - Developing and maintaining the events calendar, budget and resource plan, including coordination with vendors REQUIRED COMPETENCIES - Strategic/Systems Thinking: Understands the connections and relationships across functions and entities for both internal and external constituencies; thinks appropriately into the future. - Service Orientation: Focuses and aligns actions and decisions on ways to enhance service. - Decisiveness: Makes timely and effective decisions. - Communication: Sends the right messages and information to appropriate audiences verbally and in writing; keeps people informed; adapts communication style to the needs of the audience. - Confidence/Initiative: Has foresight and asserts a willingness to perform in challenging situations; learns from mistakes and from feedback from others. - Cultural Competence: Considers and uses cultural dimensions in workforce planning and development, and the formulation and enacting of business strategies. - Personal Development: Is open to and seeks new learning opportunities; embraces and responds to feedback from others. Requirements