Operations Manager Trainee Job in Tallahassee, Florida US

DTAG Marketing Statement

Dollar Thrifty Automotive Group, Inc., a Fortune 1000 company and leader in the rental car industry, has its corporate headquarters in Tulsa, OK. We respect and value our employees, and recognize that they are the key to our success. We strive to provide a positive work environment and recognize and celebrate our achievements.

Job Summary Responsibilities

Responsible for coordinating the in-fleet and turn-back of vehicles, resolving customer and employee relations issues, monitoring and updating daily rental rate quotations, and scheduling location employees
1. Assist department personnel by responding to phone calls, checking-in and inspecting vehicles, preparing vehicles for rental, and transporting customers to and from the rental location.
2. Participate in selecting, assigning, training and evaluating subordinate personnel and recommend associated personnel actions.
3. Coordinate the in-fleeting of new vehicles by conducting inspections, assigning identification numbers, and recording vehicle information.
4. Coordinate the grounding, inspection, repair, and movement of turn-back vehicles.
5. Monitor and evaluate fleet inventory and reservation activity and recommend daily rental rates.
6. Receive and respond to customer and employee relations issues or problems.
7. Participate in the development, recommendation and implementation of various procedures.
8. Prepare and monitor schedules of location employees.
9. Monitor and conduct lot inventories and review maintenance records; coordinate the transfer or repair of vehicles and shuttle buses to ensure an appropriate

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inventory of vehicles is maintained.
10. Prepare and review various reports and recommend or initiate associated actions.
11. Perform related responsibilities as required or assigned

Qualifications

Knowledge and Skill
* Strong knowledge of customer service and management procedures.
* Proficiency in the use of personal computer programs including word processing and spreadsheet applications.
* Good organizational and analytical skills.
* Ability to manage multiple projects simultaneously and direct the work of others.
* Strong sales orientation with the ability to motivate others.
* Excellent oral and written communication skills.
* Knowledge of motivational sales techniques.
* Ability to interact with personnel at all levels of the organization.
* Good supervisory skills.
* Ability to present a professional and enthusiastic attitude through effective communication skills to promote a positive impression of Dollar to
Required Education/Experience
* Associates degree in Business or a related discipline.
* At least 2 years of related management and budgeting experience.
* Experience in the hospitality or airline industry or similarly fast-paced customer service environment.
* Valid drivers license as required by state.

Equal Employment Opportunity

Dollar Thrifty Automotive Group, Inc. is an equal opportunity employer and will not discriminate on the basis of race, color, religious creed, national origin, ancestry, age, gender, disability, medical condition or marital status or other protected status.

Closing Statement

Thank you for your interest in Dollar Thrifty Automotive Group, Inc. We appreciate your visit to our Career Site. If you have interest and would like to be considered for any of our career opportunities, please apply on-line.