Operations Officer recruitment
Job Description
Manage and keep track Hub objectives and performance to ensure transactions processed in good quality.
Key Roles Responsibilities
- Provide oversight of the respective teams and ensure that each team member clearly understands the important of their role.
- Work hand-in-hand with Hub Team leaders to improve the process efficiencies and to ensure that any issues (rejects / defects) are addressed immediately and mitigating controls put in place to avoid future occurrences
- Adhere to the agreed KCSA plan and approach, proper record all KCSA related activities.
- Maintain good working relationship with CA / CSM and Hub across the regions.
- Provide sufficient training and guidance to Hub.
- Verify and ensure the transactions processed are compliance with bank policies and procedures.
- Support any ad hoc projects assigned by senior management.
- Validate all relevant transactions of submission to GSSC are in order before submission.
- Ensure pre-approval on all exceptions according to bank policies and DOA.
- Agree with Hub, extra / additional control and monitoring responsibilities, ensure no gap on transactions processed.
- Responsible for suspense / sundry accounts reconciliation and escalation and resolution of open items for account owned by Spoke.
- Handle enquiry from CA / CSM and Hub.
- Responsible to review and update the DOI.
- Actively follow up on all outstanding issues with timely resolutions.
- Oversight of outsourcing services providers to ensure that SLA are met.
Transactions Processing (Loans Operations)
- Verify key details of loan drawdown, loan rollovers, prepayment and other loan admin duties.
- Coordinate and work closely with the relevant operations and support units to facilitate effective control on drawdown and settlement of client loans.
- Ensure loan drawdown is within approved credit limit and within sufficient collateral.
- Ensure all exceptional including limit, pricing are approved according to Credit Policy.
- Validate IPO loan drawdown.
- Validate Interest Payment statement.
- Handle investigation related to government and lawyer on PvB clients.
Transactions Processing (Payment)
- Authenticate, validate and priorities all customer requests for outgoing and incoming remittances payment including SWIFT, CHIPS, FED CHATS, in house funds transfer and cheques.
- Ensure all payments are in Compliance with OFAC Sanctions.
- Ensure all payment transactions executed are compliance with Client Authenticated and Trust payment guidelines.
- Keep track on outstanding items and work closely with stakeholders to settle the issues.
- Support the AEII Card Program.
- Reconcile the Suspense Account and Nosto Account.
Transactions Processing (Time Deposit)
- Verify time deposit set up, renewal termination.
- Support the campaign initiate by business.
- Ensure all the exceptions are follow up timely.
- Support the campaign launched by business.
Qualifications Skills
- Interpersonal skills, influencing and supervising others.
- Good communications skills (oral, written).
- Expert knowledge of products, transactions and services that will be initiated by Private Bank.
- Meticulous with the ability to multi-tasks.
- Knowledge on the technical aspects of the payment business, including a good understanding of the mapping / workflow of SWIFTS.
- Knowledge of correspondent banking.
- Knowledge on SWIFT and domestic money transfer system.
- Awareness of controls and procedures, and the ability to identify and resolve any control issues that may arise.
- Sensitivity to Compliance issues especially relating to OFAC and Sanction.
How To Apply
You can search and view current opportunities across our organisation and apply immediately by registering or logging in to our careers website www.standardchartered.com/careers.
December 19, 2008
• Tags: Accounting & Finance careers in the Hong Kong SAR, Operations Officer recruitment • Posted in: Financial