Operations Process Associate Job in Richmond, Indiana Us

ACE Group

The ACE Group of Companies is one of the worlds leading global commercial
property and casualty insurance and reinsurance organizations, with 16,000
employees worldwide and offices in more than 50 countries.

ACE serves the property and casualty insurance needs of businesses of all
sizes in a broad range of industries. We also provide specialized insurance
products—such as personal accident, supplemental health and life insurance—to
individuals in select countries. Our reinsurance operations include both
property and casualty and life companies.

Details of this critical opening follow:

KEY OBJECTIVE
To provide exceptional insurance operations support for underwriting, claims and/or audit. This involves efficient completion of operational tasks within the defined timeliness and quality service level agreements while providing exceptional customer service.

MAJOR RESPONSIBILITIES:
Under limited supervision, assist the business units and support organizations by performing various operational support responsibilities including by not limited to:
Complete assigned work within deadlines, established service level agreements and within quality standards
Liaison with business units and support organizations to facilitate completion of work requests
Delivery of complete and accurate work product
Establish and sustain the development, documentation and implementation of operational procedures for supported lines of business
Responsible for continuous examination of process steps to identify improvement opportunities
Work independently and within the team to make sound business decisions to accomplish performance goals

MINIMUM REQUIREMENTS:
High school diploma or equivalent
Strong knowledge of Personal Computers and use of Outlook, Excel, Word, and Access as well as the ability to create reports from data
Ability to learn quickly and retain information
Extremely good organizational/time management skills
Ability to multi-task
Results oriented
Strong analytical/problem solving skills
Ability to work independently, make decisions and apply sound business judgment
Dependable
Strong work ethic, focused on accountability and follow through on tasks and responsibility
Strong written and verbal communication skills
Strong interpersonal skills
Dedication to developing own skills and personnel knowledge
Ability to work flexible shift to accommodate West Coast customers

DESIRED QUALIFICATIONS:
Successful completion of college level curriculum or the equivalent related business experience
Experience within the insurance industry and/or understanding of basic insurance terminology
Organized, focused and has a structured system to meet deadlines
Resourceful, able to see things through to resolution
Strong analytical skills
Self-starter and ability to work in a fast paced team environment

ACE offers a competitive salary plus cash bonus, equity opportunities and a
comprehensive benefits package including life, health, dental, vision, a
generous retirement savings plan with a generous company match, disability
coverage, stock purchase plan, flexible spending accounts, tuition
reimbursement, and business casual dress.

Sound like the right job for you? For consideration, please apply below.
If you would like additional information about the ACE Group, please visit our
website at http://www.acelimited.com