Operations Specialist Supervisor
Our Company
State Street Corporation (NYSE: STT) is the world's leading provider of financial services to institutional investors including investment servicing, investment management and investment research and trading. With $25.42 trillion in assets under custody and administration and $2.18 trillion in assets under management at March 31, 2013, State Street operates globally in more than 100 geographic markets and employs 29,460 worldwide. For more information, visit State Street's website at www.statestreet.com.
Promoting a culture of excellence
With more than 29,460 employees across 29 countries, at State Street, our people are our greatest asset. We recognize that highly skilled, engaged and productive employees are essential to our success. Our company values reflect our commitment to employee engagement, Global Inclusion and corporate social responsibility -- to help you build a fulfilling career. Around the world, we aim to be an employer of choice by offering competitive compensation and benefits, personal and professional development opportunities, and a work environment that promotes a diverse array of people, ideas and skills.
We're a company that insists on, and rewards, performance excellence. We know our success hinges on attracting the best people to join us -- people like you.
We encourage you to explore the possibilities that a career at State Street can offer you.
State Street is committed to embracing diversity and inclusion in the workplace.
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- Confirm trades with brokers on Trade Date
- Instruct trades to Custodian/Administrator/Client
- Communicate all settlement information to the appropriate custodian, and broker.
- Resolve any unmatched / failed trades
- Resolve any trade related queries with both internal and external parties
- Ensure accurate portfolio positions are reflected on the accounting/trading systems
- Maintain a database of account, client and custodian details
- Know and comply with company policies and procedures
- Monitor broker/custodian performance through the use of issue logs
- Supervise tasks of others in the team – 3 people
- Respond to queries raised by Portfolio Managers/Brokers/Custodians/other Investment Operations departments
- Respond to ad hoc requests
- Work with other Investment Operations departments and Investment teams to improve processing efficiency
- Review current process and make suggestion to improve processing efficiency
- Complete projects as assigned
- Ability to demonstrate initiative
- A flexible approach to work, with ability to be proactive and also responsive
- Application of creative thinking to problems and systems/process enhancements
- Product knowledge – Equities/Derivatives/FX
- Detailed understanding of settlement cycle/practices
- Strong PC skills, specifically Excel skills (Advanced + VBA)
- Analytically minded with strong problem resolving skills
- Ability to prioritize multiple responsibilities to meet internal and external deadlines
- Ability to build strong relationships with both internal and external clients
- Supervisory experience
- Relevant experience in an asset management, custody or investment bank environment
- Securities Institute /Investment Administration Qualification (IAQ) completed or completing considered an advantage
- Absolute attention to detail and high degree of accuracy when working under pressure
- Ability to prioritise own workload and respond to immediate deadlines
- Excellent communication skills, both written and verbal
- A good team player who interacts with different members of the team, providing support where necessary
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