Operations Supervisor Job in Boston 02119, Massachusetts US
Title: Operations Supervisor
About Iron Mountain
Iron Mountain (NYSE:IRM) is the industry leader in information protection and storage services. Since going public in 1996, Iron Mountain has grown from $139M in revenues to a Fortune 1000 company with over $3B in revenues. Forbes magazine has recognized Iron Mountain as one of the "Top 400 Best Big Companies" and FORTUNE Magazine has consistently ranked the Company as one of “America's Most Admired Companies” for diversified outsourcing. In early 2009, Iron Mountain was added to the prestigious SP 500 Index.
The Company offers comprehensive records management, data protection, and information destruction solutions along with the expertise and experience to address complex information challenges such as rising storage costs, litigation, regulatory compliance and disaster recovery. Founded in 1951, Iron Mountain is a trusted partner to more than 120,000 corporate clients throughout North America, Europe, Latin America and the Pacific Rim. For more information, visit
We are currently recruiting for an Operations Supervisor for our Warehouse operations.
Job Summary
The Operations Supervisor position is responsible for supervising all daily operations of the center in the most cost effective and customer satisfying manner by leading and coaching a high performance team and complying with federal, state and Iron Mountain regulations.
Essential Functions
- Supervising and assigning specific responsibilities to all Operations personnel, which include work assignments and account processing activities, and other duties, as required by the needs of the branch and the customer base.
- Ensure that the branch provides excellent internal and external customer service.
- Providing relief coverage for operational duties when employees utilize time-off or are absent from the shift.
- Managing department performance through motivation, monitoring and coaching.
- Monitoring employee attendance, productivity, and other performance markers and providing counseling to employees, as needed.
Job Requirements:
KNOWLEDGE, SKILLS, AND ABILITIES
- High School Diploma or equivalent.
- A minimum of 2 years of supervisory experience in a warehouse, distribution, operations or service-related environment.
- Computer proficient (Word, Excel, Outlook).
- Ability to complete paperwork in English accurately and completely, understand the importance of detail and accuracy.
- Strong customer service, ability to communicate with customers in a professional manner and demonstrate understanding for the importance and value of customers.
- You must have a valid state driver’s license with a clean driving record and be able to pass pre-employment drug testing and a background investigation as a condition of employment.
The ideal applicant will have current exp. in supervising a warehouse for a minimum of 2 years.
At this time we are considering only local candidates who are able to work without employer sponsorship. No agencies or phone calls, please.
Only those candidates whose experience best meets our requirements will be contacted.
Iron Mountain is an Equal Opportunity Employer.
Keywords: customer service, distribution center, distribution supervisor, logistics, manage, management, manufacturing supervisor, operation supervisor, production control, production supervisor, shipping, supervisor.
Click Here To Apply
https://ironmountain.hua.hrsmart.com/pm_module/cgi-bin/click.cgi?job_id=15567site_id=35